Contact Information

Contact eBay

If you have questions about using, buying or selling with us, contact our Customer Support team. We're happy to help.

• Help: You can find answers to most questions on our help pages
• Customer Support: If you have questions about your account or about trading with us, contact our Customer Support team:
  • By phone 0345 355 3229*
  • By email using our Contact form

  * Mon-Fri 8am – 10pm and Sat & Sun 9am – 6pm

• Report a listing that infringes intellectual property rights: 
  If you own these rights, use the Verified Rights Owner program (VeRO)

Specific references to eBay International AG in its capacity of service provider hosting the site www.ebay.co.uk:

eBay International AG 
Helvetiastrasse 15/17
CH-3005 Bern
Switzerland

Company number: CHE-100.535.307

Value added tax number (VAT no.): CHE-100.535.307 MWST

Supervisory board: Paul Todd, Jay Lee, Mark Ineichen, Kris Beyens, Tom Brown, Joseph Brent Bounds, Joe Billante

Contracting partner and responsible office for data protection laws, for eBay users in the EU:

eBay Europe S.à r.l.
22-24, Boulevard Royal
L-2449 Luxembourg

Represented by: Michael Verlaque, Kris Beyens, Joe Billante
Company number: R.C.S. Luxembourg B.120781
Business licence number: 114463
VAT ID no.: LU 21416127

Contracting partner for eBay users residing outside of the EU:

Online dispute resolution pursuant to Article 14 of the ODR-regulation

• The EU commission provides an online dispute resolution platform (OS platform). You can find it here: http://ec.europa.eu/consumers/odr