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Protect yourself against fraud
Best practices for sellers
- Read eBay’s tips on selling safety
- Offer PayPal as a payment method
- Make your listing as clear as possible
- Use an insured or tracked postal service
If something goes wrong
- Get your buyer’s contact details so you can speak to them about the problem.
- What to do when a buyer doesn't pay
- Report a spoof (fake) email
- Get help in the event of account takeover
- Contact eBay for help
- Give eBay’s contact details to the police so we can help with an investigation
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