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Skype for Buyers and Sellers


How can sellers use Skype in item listings?

Using the Sell Your Item process, sellers can opt-in to add either a Chat or Voice button (or both) to their listings. The buttons give sellers the chance to answer questions quickly and build trust with buyers.

Sellers, use this free service to:

· Choose to add either voice and chat (or both) to listings
· Build trust with buyers when selling complex or high priced items
· Answer questions quickly, easily and on your own schedule
· Connect easily with buyers and turn them into repeat customers






After completing your listing you will need to link your Skype name to your eBay account (if you haven't done so already). Do this by going to my eBay > My Account > Preferences > Member-to-Member Communication Preference where you will be able to add your Skype name. In order for the Skype buttons to show status on your listing and allow buyers to contact you, you need to make the following changes in Skype:

· Open Skype, and click Tools > Options > Privacy.
· Select the "anyone" option and the "Allow my status to be shown on the web" tickbox.



The Skype button is available in the following categories:

Antiques
Art
Baby
Business, Office & Industrial: Commercial Property
Cars, Parts & Vehicles: Other Vehicles
Coins
Consumer Electronics: Accessories: Headphones
Consumer Electronics: DJ Equipment
Consumer Electronics: DVD & Home Cinema
Consumer Electronics: Home Audio/ Hi Fi
Consumer Electronics: MP3 Player Accessories
Consumer Electronics: Portable Audio
Consumer Electronics: Professional/ Studio: Audio
Consumer Electronics: Professional/ Studio: Audio Test Equipment
Consumer Electronics: Radio Equipment
Consumer Electronics: Satellite/ Cable/ Freeview
Consumer Electronics: Televisions
Consumer Electronics: TV Accessories
Consumer Electronics: VCRs
Consumer Electronics: Vintage Electronics
Crafts
Everything Else
Health & Beauty
Home & Garden
Musical Instruments
Photography
Pottery, Porcelain & Glass
Sports Memorabilia
Stamps
Wholesale & Job Lots: Antiques & Art
Wholesale & Job Lots: Baby
Wholesale & Job Lots: Consumer Electronics
Wholesale & Job Lots: Pottery, Porcelain & Glass
Wholesale & Job Lots: Sports Memorabilia

Want more categories to include Skype? Have suggestions for new functionality? Give us your feedback on the Skype Discussion Boards

How can buyers use Skype in item listings?

Look for item listings that have the Skype logo. Click the Chat or Voice button and simply use Skype as you would normally.

Not yet a Skype member?
Register and download the software now. It's free!

Buyers, use this free service to:

· Get all the details you need to buy with confidence
· Contact sellers using the method that works best for you
· Get answers immediately, without waiting for email



Additional tips for using Skype on eBay

· Sellers: Be sure to include in your listing when you're available to receive Skype calls.
  Include important details such as days, hours, and time zone.
· Buyers: Check your Seller's Skype policies so you know when you can reach them.
· Need a headset with microphone? Get one on eBay.
 

 

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