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FREE CLICK & COLLECT

No more waiting in for the postman:
millions of items available for Click & Collect

Your parcel will be held in store for 7 days from when you receive your notification.
If you can’t collect your parcel within this time, it will be returned to the seller and you’ll receive a refund.

GREAT DEALS ON BIG BRANDS

FAQs

What is Click & Collect on eBay?

Click & Collect is an exciting new service on eBay. You can now buy from hundreds of sellers and pick up your parcel at an eBay Collection Point near you. This includes collection points at over 650 Argos stores across the UK.

How much does Click & Collect cost?

Click & Collect is completely free.

How will I know if Click & Collect is available?

Sellers will always show whether they offer Click & Collect on their listings. You’ll also see whether it’s an option when you get to the checkout.

Where can I find an eBay Collection Point?

There are eBay Collection Points at over 650 Argos stores across the UK.

Some sellers offer Click & Collect on their own items to pick up from their stores, including: The Entertainer, Argos, Euro Car Parts, GSF Car Parts and Sole Trader.

To find an eBay Collection Point near you, choose Select a store on the item page or when you checkout. Simply enter your postcode and find a store that’s convenient for you.

How will I know when my parcel is ready to collect?

We’ll send you a confirmation e-mail/SMS as soon as your parcel is ready to collect. This contains instructions and the collection code you’ll need to pick up your parcel.

Most parcels will arrive at your selected store within 3 working days.

How do I collect my parcel?

Take your collection code to your chosen store, no further ID is needed. You don’t have to print off your code, just present it using your phone/tablet.

eBay Collection Points are always well signposted. In Argos, look for the eBay Collection Point sign at the FastTrack Collection Point.

How long do I have to collect my parcel?

Your parcel will be held in-store for 7 days, starting from when you receive your collection notification. If for any reason you aren’t able to collect it within this time, the parcel will be sent back to the seller. You’ll receive a refund within 6 working days of the seller receiving the parcel.

Can someone else collect my parcel on my behalf?

Yes. Someone else can pick up your parcel as long as they have the collection code sent to you.

Can I change the Argos store I’m collecting from after I’ve purchased something?

No. Unfortunately once you’ve purchased an item you can’t change the store selected at the checkout page.

What happens if I need to return something?

All business sellers who accept returns give you at least 14 calendar days to let them know if you’d like to return something. This time starts from when your parcel arrives in your selected store.

Check the seller’s returns policy to find out who’s responsible for paying any returns postage costs.

And remember, if your item is damaged or isn’t as it was described in the listing, you’re covered by eBay Money Back Guarantee when you pay with PayPal. Learn more

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