UK eBay Community

Difficulty logging in

Hi all. For the past week I've had difficulty logging in to Ebay. It asks for my password and when inputted it says something like "Ooops that doesn't match". I then go on to the "need help with logging in" button and enter my phone number, and Ebay ...

Willy Wonka

Willy Wonka is so weird! I've had chocolate too bro. Don't mean I gotta act all weird because of it.

Royal Mail, say delivered. Customer, says not delivered on 2nd class standard postage

I am pulling my hair out. I posted an item via Royal Mail 2nd class (not signed for) , have receipt of postage and the Royal Mail website says it was delivered on a date and time. Customer says she has not received it. What do I do because she has pu...

Adult sex toys

Are all the sex toys listed on ebay uk legal to buy in the UK? Some of them are a bit hard-core.

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Fraudulent returns

So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...

Resolved! fees

Hi Everyone,I took the offer of zero selling fees recently,i have just sold an item and yet i been charged any

Unable to create Nectar vouchers

I recently had to have my nectar card replaced so I updated it on ebay but whilst it shows my point and says I am able to collect point the create voucher button is greyed out and says - Request permission to create vouchersPlease contact the primary...

Prices shown in British pounds, not US dollar

For some reason my searches now only show item prices in British pounds, not US dollars. I never changed anything in my account and I cannot figure out how to fix this.

Can sellers mislead with sizes?

I bought an item that is stated to be a 12 (UK), it is an 8 at a push. (I know UK sizes arent exact, but the difference here is drastic). Seller requires original packaging for a return, but a vacuum seal meant I couldn't see the absurd disparity 'ti...

Resolved! Goodnight everyone.

Goodnight to all.

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Resolved! One Word....

'Sausages'. Do carry on.:-)

A seller I recently purchased from has now sent me someone else's item and won't respond to messages

Ideas anyone?I have been messaging the seller for over 3 weeks telling them I have their item and asking them to send me a returns label. Nothing. Their buyer must be getting very fed up by now and so am I. The seller is a newbie and seemed to be hav...

Ebay Buyer Protection denied.

Bought a pair of Nike Air Max 95 for my son on 22/02/24..they were brand new and boxed.He wore them on week ends for few weeks ..during easter holidays he wore them daily and you could see trainers begun falling apart...Contacted seller on 06/04/24 t...

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Offering combined postage to override Global Shipping Programme

Hi -I'm selling 10 comics from UK to a buyer in Germany. Ebay's Global Shipping Programme has calculated postage costs based on 10 separate packages when I can more easily and cheaply send them in 1 package. Ebay has automatically invoiced the buyer ...

Are buyers leaving more negs of late

I've had more negs and neuts in the last couple of months than I've had in the entirety of the 2020s up to now. They also seem to be for more trivial reasons. The most recent one was someone complaining I'd not communicated with them because their it...

Parcel shop drop off sizes for Yodel issue

I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

How can i remove a mistakenly downloaded photo for a listing photo from a

I mistakenly downloaded a wrong photo for one of my listing but I can't move it or inform a potential buyer it is a genuine mistake and I don't want to cause any false information.The photo is meant for another listing I have of a different type of h...

posting item

hi allwondered if anybody can help with what to do in the following instancei have an item to post to a buyer with only one feedback and when icome to post his full address details are not there, he has emailed the address in 4 seperate emails, but i...

Resolved! Feels like someone just switched off the sales

Gone from £300-500 a week to nothing. I can see where i'm losing out and it's frustrating. Chinese sellers pretending to be in the UK offering same products as me with 75% off and ebay refuses to do anything

How to spend nectar vouchers?

Hi, I have just exchanged points for some ebay vouchers. How does this work? Do I have to wait for codes to be sent or do they save somewhere?

negative feedback

Apparently it's okay with ebay if a buyer lies & says that the item arrived in the wrong size when I sent the size they ordered, threaten me with negative feedback, get a full refund & get to keep the item for free, demand that I send another item in...

Customs duty France to UK - Will Colissimo contact me so I can pay?

Hi - I just bought an item on eBay from a seller in France. I can see in eBay that it is held us/ not being delivered as there is UK customs duty to pay. But I have had no message from the courier Colissimo - will they contact me and and I will pay t...

Vat number 30 days notice

Can any one tell me if this is fair practice by eBay , in December eBay give me 30 days notice for a vat number which on the 8th of January I applied for a vat number from the HMRC I am still waiting for this vat number it's now the 17th of April my ...

April Sales (or lack of)

Hi all Has anyone else had a huge dip in sales this month. March was the best month I've had in years but the last 3 weeks have been horrendous. More than aware of the COL etc. but this wasn't a problem last month. Just wondering if something has cha...

Resolved! postage fees ?? on Ebay's new zero seller fees for clothing category

appols if this has been asked is there a postage fee when selling clothing. TY

Ebay Opening New Tabs for Every Item and Changing Search Results Fomat

So the open a new tab for every item is back and while you can change this under the settings and customise menu you can't stop it from opening new tabs when you click 'See Sellers other items'. It also does this if you click any sponsored items. Why...

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