Frequently Asked Questions about Fee Changes

• When will the new fees take effect?
• Why will eBay Ireland and Sweden change prices with eBay UK at 00:00:01 GMT?
• Which fees are changing and which fees are remaining unchanged?
• Why is eBay raising fees?
• Can members expect additional fee increases later this year?
• If I list an item before February 1st, but it ends after February 1st will I be assessed the new Final Value Fees?
• Doesn't increasing the Final Value Fee discourage those sellers who are traditionally successful?
• If I submit a Mister Lister batch before February 1st, but don't confirm the listings until after February 1st , which Final Value Fee will I be charged?
• If I list an item before midnight February 1st, will I be charged the new Final Value Fee when the item closes?
• Why are you adding another price point for higher priced reserve items?

1. When will the new fees take effect?
   eBay UK, Ireland*, Sweden*, Canada and Australia will adopt new Final Value Fees (FVF) and a new Reserve Fee price point on February 1, 2002 at 00:00:01 local site time.
   
   eBay.com and New Zealand fee changes will take effect on January 31, 2002 at 00:00:01 PST.
   
   * Note: Ireland and Sweden fee changes will take effect with eBay UK at 00:00:01 GMT.

2. Why will eBay Ireland and Sweden change prices with eBay UK at 00:00:01 GMT?
   eBay Ireland and Sweden are linked to the eBay UK platform. As a result, fee changes made to eBay UK will immediately take effect on both the Ireland and Sweden sites.

3. Which fees are changing and which fees are remaining unchanged?
   Final Value Fees and Reserve Fees will be changed for UK, US, Ireland, Sweden, Canada, Australia and New Zealand. Other Feature Fees and Listing Fees remain unchanged.
   
   Our other international sites are not affected by these changes.

4. Why is eBay raising fees?
   This is the right thing to do for the continued success of eBay and the vibrancy of the eBay marketplace. These increases will enable us to continue to invest in infrastructure, customer support, and marketing. These investments will allow us to provide our members with an even more valuable marketplace.

5. Can users expect additional fee increases later this year?
   We continually evaluate the cost of doing business and may increase fees if the business necessitates it. Naturally, as we introduce or upgrade features to the sites, there may be charges associated with the use of these features. If we apply additional fees we will notify users as prescribed in the User Agreement.

6. If I list an item before February 1st , but it ends after February 1st will I be assessed the new Final Value Fees?
   The old Final Value Fees will apply to all listings that were made prior to February 1st. For example, items listed on January 31st that close on February 7th will still be charged the old Final Value Fees.

7. Doesn't increasing the Final Value Fee discourage those sellers who are traditionally successful?
   Over the past few years eBay has invested heavily in customer support, technology infrastructure, and marketing to continue to help build and support the growing eBay marketplace. This increase will help us to continue to develop and grow the marketplace.

8. If I submit a Mister Lister batch before February 1st, but don't confirm the listings until after February 1st , which Final Value Fee will I be charged?
   The new fee will be charged for any listing made after February 1st . Fees are not charged until the listing confirmation notice is generated, so the Mister Lister batch confirmed after February 1st will be assessed the new Final Value Fees when successful.

9. If I list an item before midnight February 1st , will I be charged the new Final Value Fee when the item closes?
   No. If the listing is confirmed before February 1st , the old fee will apply. Please note that it may take a few minutes to confirm an item listing, so an item may be submitted before midnight on February 1st , but not confirmed until after February 1st . This would result in the item listing being charged the new fee.

10. Why are you adding another price point for higher priced reserve items?
    Adding another Reserve price point seems appropriate given the value of the marketplace and the value of the items being listed. Also, remember if the item sells, the Reserve Fee is credited to the seller.

If you have any questions, please contact customer support.