You can find the answers to the most frequently asked questions about eBay Premium Service below. If there's anything else you'd like to ask, contact us
No. Sellers need to earn the badge. The first step is to complete over 100 problem-free transactions, plus any transactions must consistently get 5-star ratings from buyers. We check these sellers to make sure they’re providing the best experiences.
Also, the seller must offer these additional services for buyers: a free delivery option, an express delivery option, same-day or 1-day dispatch of items and a minimum 14-day returns period.
Sellers need to consistently provide great experiences for their buyers and offer a number of additional services within their listing: a free delivery option, an express delivery option, same-day or 1-day dispatch of items and a minimum 14-day returns period.
We review buyer ratings, and if a seller doesn’t provide this level of service, then they could lose the badge.
eBay Premium Service is similar to eBay Top-rated seller status. However, we’re asking sellers to provide our buyers with some more options around delivery and returns.