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Warning Signs of a Spoof Email
A. Sender's Email Address
Spoof email may include a forged email address in the "From" line -
Some may actually be real email addresses that have been forged.
(From: billing@ebay.com; From: eBayAcctMaintenance@eBay.com;
From: support@ebay.com).
B. Urgency
Claims that eBay is updating its files or accounts -
Don't worry, it is highly unlikely that eBay will
lose your account information.
C. Account Status Threat
Most Spoof emails try to deceive you with the threat that your
account is in jeopardy and you will not be able to buy or sell
on eBay if you do not update it immediately.
D. Links in an Email
While many emails have links included, just remember
that these links can be forged too.
E. Requests Personal Information
eBay will never ask you to enter sensitive personal information such as User ID, password or bank account details directly by completing a form within the email or in an attachment. eBay will also never link you to a sign in page where you will be asked to provide credit card or bank account details. This is a clear indicator of a Spoof email.
eBay may sometimes take you to a sign in page if directed to sell an item or to sign in to My eBay. To avoid any doubt about whether you are on a genuine eBay or PayPal website, download the eBay Toolbar with Account Guard. Learn More.
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