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eBay cannot prevent spoof emails and websites from existing but members can be more aware of what to look for. If you are unsure, don't take any risks. Check the information provided in this tutorial and send emails or details of websites you suspect to be spoof to spoof@ebay.co.uk. If you are in any doubt, don't click on the links or enter any information - open a new browser, go to www.ebay.co.uk or www.ebay.ie and check your account details via the site.
The information in this tutorial applies not only to eBay and PayPal,
but to all other sites with which you do business.
These protection practices can be applied to your bank account,
your ISP account and virtually any other online account you hold.
Here are some tips on how to protect your account and what to do if you
think you may have responded to a Spoof email:
Vigilance
Is the Best Line of Defense. You should periodically
check your account status to see if there is any suspicious activity.
Change
Your Password Frequently. If you think your account security
may have been breached, change your account password immediately.
Learn How
to change your password.
Make
Your Password Unique. To prevent someone accessing multiple accounts,
it is effective to have different passwords for each account.
Also, a good password will include a combination of letters and numbers -
this makes it more difficult for people to guess the password.
Download the eBay Toolbar with Account Guard. The Account Guard helps you protect your eBay account information by warning you when you are on a potentially fraudulent (spoof) Web site. It also lets you report such sites directly to eBay. Learn more.
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