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Getting help on eBay

There are several ways to get the help you need to buy and sell on eBay.

What it is How to use it Where to find it

Customer Service

Find the information you need, or contact us.

Click Help & Contact at the top of most of the pages.

Community Help Boards

Communicate with other members and staff moderators to answer questions and solve problems.

Click Community link at the top of the page, and select Discussion Boards.

Answer Centre

Ask questions, give or receive answers, and share information about eBay in this member-to-member forum.

Click Community at the top of the page, and select Answer Centre.

General Announcements

Find out what’s happening on eBay with all the latest eBay News.

Click Announcements at the bottom of the page.

Contact Customer Service

If you're looking for more help or have a question to ask, contact us.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.