Basics
About your account
Learn about your benefits and responsibilities.
Using My eBay
My eBay lets you view, track, and manage all of your eBay activity.
Using eBay Messages
Receive email messages from us, or communicate with other eBay members.
Customising My eBay
Design your views in My eBay the way you like them.
Adding text messages and mobile alerts
Subscribe to text messages or instant messenger alerts to receive notifications about items you bid on.
Managing your PayPal account
Maintain your account information and bank or credit card information.
Making changes
Changing your account information
Easily change your User ID, mailing address, or other account information.
Changing your preferences
Select your preferences for eBay email, payments, P&P, and more.
Changing your user ID
You can change your user ID once every 30 days.
Creating a secret question
If you forget your password, your secret question helps you create a new one.
Closing your account
We'd be sorry to lose you. Please contact us if there’s something we can do to help you resolve any problems.
Problems with your account
Reinstating your account
If your account was suspended because of an overdue payment, here’s how you can reactivate it.
Suspended accounts
We’ll suspend an account for serious breaches of our rules and policies, or non-payment of fees.
Technical issues
Resolving errors and technical issues
Get solutions to common error messages.
Managing cookies
You can choose to accept or delete cookies.
Must use Buy It Now and PayPal.
