From collectables to cars, buy and sell all kinds of items on eBay
  Home > HelpAccount Information and Billing > Managing Your eBay Member Account > Your Secret Question

Help

eBay Help

Help Topics

A-Z Index

Contact Us

Related Links

eBay Explained

Safety Centre

Answer Centre

VeRO - Protecting Intellectual Property

Search the Help pages (Does not search for items or products)

Your Secret Question

All new members create a secret question when they register. If you forget your password, answer your secret question and you'll be able to change it quickly. If you don't have a one, you can create a secret question now.

Tips:
  • Select a question you can answer easily but that will be difficult for others to guess. Treat your secret question like any other confidential information - don't share it.

  • For security purposes, you might try using an incorrect or irrelevant answer to the question so it is not obvious.

  • If you create your own secret question, choose one that does not have an obvious answer.

If you forget the answer to your secret question:
eBay will send you an email with instructions for creating a new password. Your current password will remain active until you create a new one.


Related Help topics
Contact Customer Support

If you're looking for more help or have a question to ask, contact us.


About eBay | Announcements | Safety Centre | Partner Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time