To complete your eBay for Charity sale, you have the option to let MissionFish automatically collect and forward your donation on its due date, or to make a one-time eBay for Charity donation for any completed listing appearing on your Donations Due page, including an overdue donation. The automatic payment is drawn from your preferred donation payment method.

The one-time donation payment method:

• Reduces the donation payment due date to your selected charity by as much as 14 days

• Allows you to select your payment method

Note: A one-time donation payment does not limit you from making future donations to the same charity.

Donations are due on the second Monday after your listing ends. If you have not made a donation by its due date, it will be automatically collected by MissionFish, the charity selected by eBay to administer the eBay for Charity programme.

Note: If your item does not sell, no donation is due.

Donation payment methods and refunds

• One-time donation payment methods

• Making a one-time donation payment

• Fee credits and donation refunds

• Waive your donation refund

One-time donation payment methods

You can make a one-time donation with the donation payment method that you have on file or choose to make your donation by selecting:

• PayPal

• Direct Debit

• Credit card

If your donation is overdue, you have two extra payment method options:

• Bankers' Draft

• Electronic Funds Transfer (EFT)

Note: Choosing to make a one-time donation with an alternate payment method does not change your donation payment method on file.

Making a one-time donation payment

You can monitor the status of your donations from your Donation History.

Fee credits and donation refunds 

• Credits

  eBay rewards your generosity as a donor with the eBay for Charity Fee Credit. When your eBay for Charity item sells, eBay will credit the basic Insertion and Final Value Fees back to you, equal to the percentage that you elected to donate. Your listing must comply with the eBay Charity Listing Policy to qualify for the credit.
  
  Fee credits will appear on your account within 24 hours after your item sells.

• Refunds

  When a buyer has not paid you for an item, you have the right to request that your donation be refunded (if you’ve already made it), or waived (if you haven’t). Tick the donation refund box in the 'Report an Unpaid Item Dispute' form.  
  

  Note: To be eligible for a donation refund, you must submit your request using the Dispute Console within 45 days of the end of your eBay listing.
  
  Learn how to report an unpaid item and request a donation refund from the Dispute Console.

  If you ticked the Gift Aid box, you have the right to cancel your donation for any reason within 21 days after your item sells. To cancel your donation you must contact MissionFish and state that you want to “cancel a Gift Aid donation”. You may cancel a donation in this way whether you waived your right to a refund or not.

  Note: If you exercise the right to cancel, MissionFish will not charge you any fee, and will waive or refund your donation.To prevent abuse of the programme, eBay reserves the right to block you from using eBay for Charity if you cancel your donation.

Waive your donation refund

If your sale with the buyer is complete, you can waive your right to request a refund during the one-time donation payment review. This option allows MissionFish to deliver your donation faster. If you do not waive your donation refund, MissionFish holds the donation for at least 45 days to make sure you don’t need the money back.