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Making your donation payment

To complete your eBay for Charity sale, you can have your donation collected automatically and forwarded on its due date, or make a one-time donation for any completed listing appearing on your Donation Due page, including an overdue donation. The automatic payment is drawn from your preferred donation payment method..

The one-time donation payment method:

  • Gets your donation to your selected charity as much as 22 days faster

  • Allows you to select your payment method

Note: You can make future donations to the same charity whether you use the automatic point-of-sale donation or the one-time donation.

Donations are due on the fourth Monday after your listing ends. If you haven't made a donation by its due date, it will be collected automatically by MissionFish, the charity selected by eBay to administer the eBay for Charity programme within 22 - 28 days after the listing ends on eBay.

If your item doesn't sell, no donation is due.

Donation payment methods and refunds

One-time donation payment methods

You can make a one-time donation with the donation payment method you have on file or make your donation by selecting:

  • PayPal

  • Direct Debit

  • Credit card

If your donation is overdue, you have two extra payment method options:

  • Bankers' Draft

  • Electronic Funds Transfer (EFT)

Note: Choosing to make a one-time donation with an alternate payment method doesn't change your donation payment method on file.

To make a one-time donation:
  1. Click the My Account tab inside My eBay, then click the 'Donations Due' link in the left column.

  2. Select the donations that you want to make, and then click the Continue button. You can select one, several, or all of your donations due.

  3. Choose a method of payment for making the donation, then click the Continue button. Provide the requested payment details, and follow the directions on the screen.
    Note: If you listed an item for a foreign charity on an international eBay site, your donation payment method must be Visa or MasterCard. This allows the charity to receive your donation in their local currency. Some charges may apply to international transactions.

  4. Review the details of your donation. You can speed up how quickly the charity will receive your donation by selecting to waive your donation refund during the review process.

  5. Click the Submit button.

You can monitor the status of your donations from your Donation History.

Fee credits and donation refunds 

  • Refunds

    When a buyer has not paid you for your item, you have the right to request that your donation be refunded (if you’ve already made it), or waived (if you haven’t). Tick the donation refund box in the 'Report an Unpaid Item case' form.  

    Note: To be eligible for a donation refund, you must submit your request using the Resolution Centre within 45 days of the end of your eBay listing.

    Learn how to report an unpaid item and request a donation refund from the Resolution Centre.

    If you ticked the Gift Aid box, you have the right to cancel your donation for any reason within 21 days after your item sells. To cancel your donation you must contact MissionFish and state that you want to “cancel a Gift Aid donation”. You may cancel a donation in this way whether you waived your right to a refund or not.

    Note: If you exercise the right to cancel, MissionFish will not charge you any fee, and will waive or refund your donation.To prevent abuse of the programme, eBay reserves the right to block you from using eBay for Charity if you cancel your donation.

Waive your donation refund

Once you receive payment from your buyer, you can waive your right to request a refund during the one-time donation payment review. This option allows MissionFish to deliver your donation faster. If you don't waive your donation refund, MissionFish holds the donation for at least 45 days to make sure you don’t need the money back. 

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