|Home > Help >Membership & account>Managing your account>Reinstating your account|
Reinstating your account
How to reinstate your account
Follow these instructions to open the payment page.
If your account is still suspended
Most accounts are automatically reinstated when you make a onetime payment of the amount due. If your account remains suspended after you pay:
If your automatic payment method or reimbursement payment method is outdated
Usually when accounts are suspended for non-payment it's because the automatic payment method the seller has on file is outdated or has been recently declined. Once you make a one-time payment on your account, consider updating your automatic payment method.
We also recommend you set up a reimbursement payment method so that eBay is able to receive reimbursement if eBay refunds a buyer on your behalf.
The small print
When your account is past due, you may be responsible for collection costs. If this happens, you're billed a monthly finance charge of 1.5% or the highest amount permitted by applicable law, whichever amount is lower. This fee is charged each month on your invoice date.
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.