|Home > Help >Membership & account>Registration & signing in>Signing in to your account|
About Signing in to Your Account
If you've already registered, you can sign in to your eBay account.
To protect your identity and privacy, you'll be asked to sign in periodically.
For example, you'll be asked to sign in when you:
As an additional security check, we may occasionally ask you to enter a verification code when you sign in. This extra security check helps eBay prevent automated registrations and inappropriate use of the site.
If you ever forget your user ID or password, you can have us send it to your registered email address.
Signing in to your eBay account
After you register with eBay, you can sign in with either your user ID or the email address associated with your account, and your password.
When signing in, you can choose to have your computer remember your sign in information for one day so that you don’t have to re-enter your user ID or email address and password. Your password will be saved until you sign out, even if you disconnect from the Internet, close your browser or turn off your computer.
Note: For security purposes, your password is automatically encrypted when you sign in, using Extended Validation Secure Sockets Layer (EV SSL) technology. If you have upgraded to a browser with the latest anti-phishing capabilities, look for a green Web address bar for verification that you are on a secure page before entering sensitive information.
About Microsoft Passport
eBay does not support Microsoft Passport authentication for sign in. If you’re a Passport user, you must still sign in with your eBay user ID or email address and password.
To sign in to your eBay account:
Forget your user ID or password?
If you forget your user ID, you can log in with your registered email address, or we'll send an email with your user ID.
If you forgot your password, you can create a new one.
Note: Your old password will remain active until you create a new password.
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.