What if I can't reach my seller?

Like you, sellers can have emergencies, illnesses, or computer problems. Check your seller's feedback to see what other users have said. If there is mostly positive feedback with little or no mention of problems, be patient. Your seller may not be able to respond to you right away for legitimate reasons.

If you get no responses through email, you can request your seller's phone number. After a reasonable amount of time, if you are still unable to contact the seller via email or phone, you can leave appropriate feedback to alert other bidders about your experience.

Related Links

• Find your answer immediately via Community Help boards.
  
• Contact Customer Support.

Additional Related Questions

• Why do I get messages immediately telling me I've been outbid?
• I bid against myself to raise my maximum and the high bid increased. Why?
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• I was outbid at the last second. How can I prevent this?
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• What if I won, but my seller won't sell to me?
• What if I can't reach my winning bidder?
• What if my winning bidder won't pay?
• What is feedback and how do I leave it?
• My item didn't get any bids. Can I list it again for free?