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eBay members provide contact information when they register - including name, address, and phone number. All registered members must have valid and current contact information on file. Please update your contact information or email address as soon as it has changed.
To better protect the privacy of eBay members, you can only request contact information for eBay members who are involved in your current or recent transactions.* Examples are:- Sellers can request contact information for all bidders in an active transaction and the winning bidder in a successful, closed transaction.
- Bidders can request contact information for a seller during an active transaction and in a successful, closed transaction if they are the winning bidder.
- A buyer has a question about the item description and is unable to contact a seller via email.
- A seller wants to verify a bidder via phone.
- A seller is computing shipping charges based upon the bidder's postal code.
- A buyer or seller want to resolve a listing-related dispute.
