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Buying globally

eBay is a worldwide marketplace that connects you with sellers around the globe. Follow these tips to help your international transactions go smoothly.

Language and communication with sellers

Your shopping experience will reflect the language preference you select. If you want to change the language you’re using, find the language drop-down menu in the top-right corner of the page and select the language you prefer. The listing description and title will remain in the language of the seller.

When communicating with a seller in another country, remember that some phrases and terms are understood differently in different languages. If you don’t speak the same language as the seller, consider using a free translation service, such as Google Translate. Use simple, gramatically correct phrases to maximise the chance of the translation being understandable. These free translation tools may not always provide the correct translation, and we can't guarantee their accuracy.

Currency

When shopping on one of our international sites, prices for items are shown in the country's local currency. To find exchange rates, you can use a currency converter.

Using PayPal

PayPal is a safe, secure way to pay for your items and is the preferred payment method for most eBay buyers and sellers. PayPal lets you send payments securely online using a credit card or bank account. When you send a payment using PayPal, the recipient won't ever see your credit card or bank account information.

Postage and customs information

The cost of postage to your location is usually listed in the item description. If you find that postage costs are not shown, you’ll need to contact the seller to find out the postage costs. Buyers and sellers are responsible for meeting any customs and documentation requirements for postage to a country or region.

Managing risk

You can minimise your trading risk when buying internationally by following these suggestions:

  • Carefully review the seller’s Feedback rating and comments.

  • Consider using escrow services for expensive items.

  • Use PayPal as a payment method to minimise the risk of unauthorised use of your credit card or bank account.

  • Insure your items in case they are damaged in postage.

Learn more about tools for international trading.

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