Understand the item and the seller Confirm authenticity Consider escrow for high-priced items Know the details for overseas transactions Insure your items

Here are some tips to help you buy with confidence.

Understand the item and the seller

• Read the item description carefully. 

• Compare the item to similar items. 

• Look at the item's condition in pictures and the item description. Be realistic about used or older items.

• Read the details about postage, insurance and payment options. 

• Be careful if an item is listed very far below the manufacturer's suggested retail price, or if the listing has a significantly delayed delivery time. 

• Check that the item is legal and allowed according to our rules for listings.

• Look at the seller's feedback.

• Read the seller's answers to questions about their item and terms of sale. To ask the seller a question, go to the listing and click Ask a question link.

• Look at the seller's policies on postage, payments and returns.

• View the seller's other items.

• Here's more about knowing your seller.

Confirm authenticity

• When buying collectables, be sure that the item is authentic. You can get advice about items like sports memorabilia, coins, stamps and jewellery from third-part authentication services. 

• Some item listings may contain certification information.  

Consider escrow for high-priced items

• Popular higher-priced items can be a high fraud risk. You might consider finding a reputable escrow service.  

•  Escrow.com is approved by eBay.

Know the details for overseas transactions

• Other countries may have different rules to yours.  

• Allow additional time to receive your item.

• Here's more about buying globally.

Insure your items

• Many sellers include postal insurance or offer it as an option. If your package is lost or damaged in transit, contact the delivery service directly.