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Important news for sellers
Here are some tips to help you buy with confidence.
Read the item description carefully.
Compare the item to similar items.
Look at the item's condition in pictures and the item description. Be realistic about used or older items.
Read the details about postage, insurance and payment options.
Be careful if an item is listed very far below the manufacturer's suggested retail price, or if the listing has a significantly delayed postage time.
Check that the item is legal and allowed according to our rules for listings .
Look at the seller's feedback.
Read the seller's answers to questions about their item and terms of sale. To ask the seller a question, go to the listing and click Ask a question link.
Look at the seller's policies on postage, payments and returns.
View the seller's other items.
Here's more about knowing your seller.
When buying collectables, be sure that the item is authentic. You can get advice about items like sports memorabilia, coins, stamps, and jewellery from third-part authentication services.
Some item listings may contain certification information.
Popular higher-priced items can be a high fraud risk. You might consider finding a reputable escrow service.
Escrow.com is approved by eBay.
Other countries may have different rules than yours.
Allow additional time to receive your item.
Here's more about buying globally.
Many sellers include postal insurance or offer it as an option. If your package is lost or damaged in transit, contact the shipping company directly.
If you're looking for more help or have a question to ask, contact us.
Have a question? We can help.
Get help from other eBay members. Visit the Answer Centre to post a question.
Knowing your seller
Choosing a payment method