From collectables to cars, buy and sell all kinds of items on eBay
  Home > Help > Get It Fast
Help
Get It Fast

The Get It Fast programme helps buyers find items that can be delivered quickly. Sellers who are prepared to dispatch items quickly and offer an expedited postage service as one of their domestic postage options can choose to opt into the programme. Items in the programme appear to buyers with additional messaging that clarifies the expected delivery time.

Notes for Sellers:
By opting into the Get It Fast programme, sellers are committing to a certain level of customer service for buyers. Participation in the programme will give your listings additional exposure to buyers who need assurance that they can receive items in a clear timeframe. If you are not sure that you can consistently offer a quick turnaround then we recommend that you do not participate in the programme. If you sell an item through the Get It Fast programme and the buyer chooses not to use the expedited postage service that you offered as part of the programme, you are still obliged to dispatch the item within 1 working day.

Notes for Buyers:
If you want to get your item fast, look out for the Get It Fast logo when viewing an item description.

The dates that are calculated and displayed on Get It Fast items are conditional on a quick payment to the seller. The seller is under no obligation to dispatch the item until they have received cleared funds from the buyer. If you are a buyer and want to pay for a Get It Fast item, we recommend that you choose a quick payment method. In case of any doubt, please contact the seller before purchasing the item to discuss delivery options.

Calculated dates are also determined using the published guidelines from each postal carrier or courier. Where there is a range of delivery dates (eg 1- 2 working days), eBay will calculate the likely date of arrival using the longest time it could potentially take.

Once sellers dispatch an item it is still possible that delays may occur, which are out of their control - part of the normal variability of postal services. Additionally, if you live in an area of the UK that takes a longer time than normal for postal delivery to arrive, please bear in mind as you read the estimated delivery dates on Get It Fast items.

How to Pay for Get It Fast items

PayPal
PayPal is the fast, safe and easy way to pay sellers and receive prompt payment from buyers. eBay recommends that you consider paying with PayPal to ensure payment is received quickly and your item can be dispatched on time.

Personal Cheques
Many sellers prefer to wait until cheques have cleared and funds have been paid into their account before dispatching items. For this reason, eBay does not recommend that buyers pay by cheque if they're buying items listed under the Get It Fast programme. Please contact the seller before purchasing an item if you require quick delivery and intend to pay by personal cheque.

Other Payment Methods
The seller may offer other payment methods. eBay recommends that you contact the seller to agree payment and dispatch times before purchasing the item if you require quick delivery and the item is listed under the Get It Fast programme.


Contact Customer Support

If you're looking for more help or have a question to ask, contact us.


About eBay | Announcements | Safety Centre | Partner Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time