If you don't pay for an item within 4 days of winning it or using Buy It Now, an unpaid item case may be opened. Remember that you commit to pay when you buy or bid successfully on an item.

As a buyer, you have 4 days to send payment after the case is opened. If you don't pay or you're unable to reach an agreement with the seller within 4 days, the case may be closed and eBay may record an unpaid item on your account.

• Repeated unpaid items can result in your account being restricted or suspended.

Read more about our unpaid item policy.

Responding to an unpaid item case

To keep unpaid items from being recorded on your account, it's important to send payment as soon as possible. Once an unpaid item case is opened, payment must be received by the seller within 4 days.

Appealing an unpaid item

If an unpaid item has been recorded on your account and you feel this is unfair, you can appeal it through eBay.