From collectables to cars, buy and sell all kinds of items on eBay UK
home | pay | services | site map
Shop for itemsSell your itemTrack your eBay activitiesLearn, connect, and stay informed-for business and for funGet help, find answers and contact Customer SupportAdvanced Search

Feedback

Overview

Get to know your trading partner
Much like trading in the real world, online commerce involves feeling comfortable about your trading partners. eBay provides a way for users to establish a reputation through the use of our Feedback Forum. The Feedback Forum provides a venue for users to leave comments about their experiences with other eBay users. These comments make up a user's Feedback Profile, allowing them to build up their reputation in the eBay community and earn the trust and respect of others in the community.

Evaluating user feedback
Next to every User ID is a number in parentheses: skippy (110) star. That number represents the user's Feedback Rating, which is based on all the feedback others have left about this user. If you click on the number, you will be able to see the details of that user's Feedback Profile. It displays a summary of the most recent positive, neutral, and negative comments. In addition, you will be able to read the comments left by other users. When a user's Feedback Rating reaches 10, a star will appear next to his feedback rating. Different colour stars are awarded for reaching certain plateaus in a Feedback Rating.

  • A "Yellow Star" (1st star) represents a Feedback Profile of 10 to 99.
  • A "Turquoise Star" (1st star) represents a Feedback Profile of 100 to 499.
  • A "Purple Star" (1st star) represents a Feedback Profile of 500 to 999.
  • A "Red Star" (1st star) represents a Feedback Profile of 1,000 to 4,999.
  • A "Green Star" (1st star) represents a Feedback Profile of 5,000 to 9,999.
  • A "Yellow Shooting Star" (1st star) represents a Feedback Profile of 10,000 to 24,999.
  • A "Turquoise Shooting Star" (1st star) represents a Feedback Profile of 25,000 to 49,999.
  • A "Purple Shooting Star" (1st star) represents a Feedback Profile of 50,000 to 99,999.
  • A "Red Shooting Star" (1st star) represents a Feedback Profile of 100,000 or higher.

The Feedback Ratings help users to make an informed choice about someone they plan to do business with. So before bidding on an item, check out the Feedback Profile of the seller.


About eBay | Announcements | Safety Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help