1. Managing your sales Throughout the selling process you may receive email questions from potential buyers who want to know more about your items. Be sure to respond to these promptly. You can also opt to post your questions and answers to your item listings page. This will avoid other buyers emailing the same questions twice. The simplest way to keep track of all our activity is by using My eBay. This is really useful if you have more than one item for sale or if you are both selling and bidding on several items. My eBay's All Selling page lets you see the status of items you're selling from listing to completion including: A. The Scheduled Items view shows you items that you scheduled to start at a future time. B. The Items I'm Selling view shows all your items that are currently for sale on eBay include all information about your items, such as the current price, number of watchers, number of bids and current high bidder. C. The Items I've Sold view shows your items whose listings ended in a successful sale including information about your items, such as the buyer, sale price, sale date and quantity sold. D. The Unsold Items view shows your items that didn't sell. Remember, you can choose to relist those items from this view. 2. Completing your sales At the end of a successful listing, both you and the buyer will receive and end of auction email from eBay, detailing the final price of the item and payment instructions. If you didn't include payment details in your listing, make sure you contact the buyer to arrange payment and delivery details. If you have opted to receive PayPal payments, you will receive a "You've got cash" email from PayPal once the buyer has paid. Simply click on this email to sign into PayPal and review the details of the payment. Remember to only post the item once you have received payment. Once the sale is complete, leave feedback for your buyer and encourage them to do the same for you. Please note: If for some reason your item doesn't sell, don't forget you can relist for FREE.

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