From collectables to cars, buy and sell all kinds of items on eBay
Contact Us | Site Map
 Advanced Search
BuySellMy eBayCommunityHelp
  Home > Help > Feedback > All about Feedback > Responding to Feedback and add follow-up comments
Help
Browse help

eBay glossary

eBay acronyms

A-Z index

Important news for sellers

Search Help pages
(Does not search for items or products) 		tips
Responding to Feedback

Occasionally, you may want to respond to Feedback another member has left for you, or leave a follow-up comment to Feedback you left for another member.

Remember that any response you make is permanent, so make only fair and factual responses.

To respond to Feedback another member left for you:

  1. Go to the Reply to Feedback Received page. You may be asked to sign in.

  2. Choose the comment you want to respond to, and click the "Reply" link. Enter your response in the box, and click the Leave Reply button.

To leave a follow-up comment to Feedback you left for another member:

  1. Go to the Follow up to Feedback Left for Others page. You may be asked to sign in.

  2. Choose the comment you want to follow-up on, and click the "Follow up" link. Enter your follow-up comment in the box, and click the Leave Follow-up Comment button.

While leaving Feedback is voluntary, eBay encourages all members to leave Feedback after each transaction is complete.

Contact Customer Support

If you're looking for more help or have a question to ask, contact us.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Related Help topics

About eBay | Announcements | Safety Centre | Partner Centre | VeRO: Protecting Intellectual Property | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2010 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time