When you’re new to eBay, it’s important to learn about eBay and how eBay protects you, how to get started by registering and signing in, how to participate in the eBay community, and how to get help when you need it.

Learn about eBay

• Getting Started – Learn how to get started buying and selling on eBay.

• Trust and Safety on eBay – Learn about eBay resources and rules that promote a safe trading environment.

• Letter from eBay’s Founder – See what eBay’s founder has to say about eBay.

• Tips for New Users – Learn tips for making your eBay experience a success.

• eBay Glossary – Learn what a particular term or icon means.

• eBay Acronyms – Learn what a particular acronym means.

Learn about registering on eBay

• About the Registration Process – Learn about the registration process before you register.

• Registering for the First Time – Learn how to register for the first time.

• Problems Registering – Learn what to do if you have problems registering.

• About the User Agreement and Privacy Policy – Learn about eBay’s User Agreement and Privacy Policy.

• Choosing a User ID – Guidelines and tips for choosing a User ID.

• Providing Identification for Registration – Learn when and why you need to provide a credit or debit card when registering.

• About Signing in to your Account – Learn when you’ll be asked to sign in and how to sign in.

Learn about the eBay Community resources

• About the eBay Community – Learn about the eBay Community and resources for participating in the Community.

• About eBay News and Announcements – Learn about new features and events taking place at eBay.

• About Community Discussion Boards and Chat – Learn about eBay’s discussion boards and chat rooms.

• About eBay Groups – Learn how to use eBay groups, the types of groups available and how to locate a group.

• About the eBay Answer Centre – Learn how to use the eBay Answer Centre to find answers to your questions.

• Sending Suggestions to eBay – Learn how to send suggestions to eBay.

Learn how to get help when you need it

• About Getting Help on eBay – Learn how to get the help you need when you need it.

• About Customer Support – Learn about eBay’s Customer Support team, including how to contact them.

• Using Online Help – Learn how to use eBay’s online help system.

• Using Community Help Boards – Learn how to use eBay’s Community Help Boards to ask a question.

• Error Messages and Technical Issues – Learn about common error messages you might see.

• Web Browser Recommendations for Using eBay – Learn how your Web browser affects your eBay experience.

• Enabling Cookies – Learn how eBay uses cookies and how to set your browser to accept cookies from eBay.

• Problems Signing In? – Learn about possible solutions if you have problems signing in to your eBay account.

Take the New to eBay tour from the Learning Centre.
Register Now!

• New to eBay – Getting Started

• Registering for the First Time

If you're looking for more help or have a question to ask, contact us.