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eBay checkout - sending invoices

At any time after your listing ends and before the buyer completes checkout, you can send your buyer an invoice. You can also send your buyer a revised invoice if they have purchased more items from you. 

To send an invoice to your buyer:
  1. From the item page or My eBay, click the Send Invoice button.

  2. Select the items you would like to send an invoice for.

  3. Specify details such as P&P, tax and available payment methods.

  4. Click Send Invoice.
    Note: From the Send Invoice page, you'll receive the buyer’s default postage information.

Note: If you are having a problem with a transaction, you can request your buyer’s contact information. Sometimes a phone call helps make communication easier.

Revised invoices

You can send a revised invoice to your buyer. The revised invoice may contain items that the buyer has previously checked out, but for which no payment was received. If you send a revised invoice, the buyer will need to check out again to complete the transaction.

To send a revised invoice:
  1. Go to My eBay.

  2. Click the Sold link in the Sell section.

  3. Select Send Invoice from the drop-down menu.

  4. Select the items for which you would like to send an invoice.

  5. Specify details such as P&P, tax and available payment methods.

  6. Click Send Invoice.

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