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How to pay on eBay

When should I pay?

All sellers appreciate quick payment and most only dispatch after receiving payment, so it's good to pay as soon as you win or buy an item. You can pay by clicking the Pay now button in the email notification or in the listing. The seller will be paid and will know to send your item immediately. Otherwise, we recommend paying within 2 days of the sale. Some sellers include information on when they expect to be paid in their listings.

How do I pay for an item?

No matter which payment method you use, clicking the Pay now button is the fastest way to pay on eBay. For more information on how to find this button and make a payment, see How do I pay for my item?

What payment method should I use?

How you pay for items you buy on eBay depends on the payment options offered by the seller. Before you bid, read the item description carefully to learn what kinds of payments the seller accepts.  

Cash, cheques, and other non-secure methods aren't allowed for most eBay purchases, with a few exceptions.

All sellers offer at least one of the approved electronic payments method such as PayPal or accept credit card payments. (When you pay with a credit card using the Pay now button, your seller never sees your credit card number.)

In some circumstances, there may also be the option of payment on collection, where you can use whatever payment method the seller specifies, including cash.

To compare payment methods, see choosing a payment method (for buyers).

If you have questions about your payment, contact your seller.

How do I make an online payment?

After you've won an auction-style listing or clicked Buy it now, you'll see the Pay now button in the listing. You can also pay for the item:

  • In the confirmation email

  • On the invoice email we send you on behalf of the seller

  • In the Won section of My eBay

To pay for an item:
  1. Click Pay now.

  2. Check your delivery information. If you need to correct or update anything, click the Change postage address link.

  3. Review your purchase, including P&P. Tick the box next to the items you want to pay for. If the seller offers more than one delivery option, select the one you want. If you're paying with a voucher, enter the redemption code (you need to pay with PayPal to redeem any eBay vouchers). If you have questions about the total amount you owe, click Request total from seller.

  4. Click Continue.

  5. Select a payment method.

  6. Confirm your payment. Make sure your postage details, payment method, and order details are correct.

  7. Click Confirm payment. You'll receive an email confirming receipt of your payment and letting you know when your item will be sent.

What if a seller wants to change payment methods?

Sellers can't require you to use payment methods that aren't allowed on eBay or weren't described in the listing. If a seller wants to change payment methods after a listing ends, you can still pay using one of the methods mentioned in the original listing. For details, see the accepted payments policy.

The small print

  • If your seller doesn't use eBay checkout, you'll receive an invoice or other payment instructions from the seller to help you complete your purchase.

  • Cheques, postal orders, and bank wire transfers aren't allowed for most eBay purchases. But you can use these payment methods for items you collect in person. For details, see the accepted payments policy.

  • Contact your seller straight away with any questions about payment. Once you've won or bought an item, you're expected to pay as soon as possible and no later than 2 days after you win or buy an item. If you don’'t pay for your item, the seller may open an unpaid item case against you in our Resolution Centre.

  • If you don't receive your item or it's not as described, you can request a return or refund, or report that you didn't receivethe item in My eBay > Purchase histo ry.

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