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Paying for items

Have you won or bought an item? Now that it's time to pay, our payment methods make it easy.

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Go to My eBay, and click the Won link on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is grey, you may need to make a payment or update your payment status.
Contact your seller if you have any questions about your payment status. In the listing, click the Contact seller link.
Go to PayPal and click the Sign Up link at the top of the page.
You can find answers to most PayPal questions by using the PayPal Help Centre. If you need additional assistance, contact PayPal customer service.
Take a look at our guidelines for contacting your seller and resolving issues. If you have a problem with your purchase, contact us so that we may help. Click the My item hasn't arrived yet. What do I do? or What can I do when I get an item that's not as described? link and then follow the instructions.
You may also be eligible for eBay Money Back Guarantee.
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Paying for an eBay purchase
When you’re ready to make a payment, here’s what you need to know

How to pay for an item
How you pay for an item depends on the payment methods accepted by the seller. Find out the best way to pay for a particular item

Using the eBay shopping basket
Find out how the eBay shopping basket lets you pay for multiple items at once.

Choosing a payment method
Find out about how some payment options offer more protection than others

Paying for items with PayPal
Send online payments securely using a credit card or bank account

Paying with vouchers
Find out how to redeem your voucher

Making an immediate payment
If a listing requires immediate payment, you'll need to pay for the item straight away.

Using escrow services
An escrow service collects, holds and sends your payment to the seller

Contact us

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Ask eBay members

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