Feedback Extortion

Threatening to leave negative or neutral feedback for another member unless they provide goods or services not included in the original listing is not permitted.

Breaches of this policy can result in a range of actions, including:

Listing cancellation
Forfeit of eBay fees on cancelled listings
Limits on account privileges
Loss of PowerSeller status
Account suspension

Some Examples

Feedback Extortion

"If you don’t include high-performance tyres at no additional charge I will leave you negative feedback.”
"Pay me higher postage costs than I originally specified or I'll leave you negative feedback."
"Sell me all of the items in the multiple item auction or I will get all of my friends to buy them and leave negative feedback"

Additional Information

If you’ve experienced feedback extortion, please contact us. Please include the full header of any email you send as evidence. This helps us determine the email origin.

Feedback extortion is not a reason for feedback removal under eBay’s Abuse, Withdrawal and Removal Policy. It is possible to threaten negative feedback, but still leave a valid comment.

Not Feedback Extortion

“The item is already a day late, if it is not here by tomorrow I will leave you negative feedback.”
“If I don’t receive payment by tomorrow, I will leave negative feedback.”
“The item isn’t as described; if you don’t replace it I will leave you negative feedback.”

Why does eBay have this policy?

Feedback is the foundation of trust on eBay. Using eBay feedback to attempt to extort goods or services from another member undermines the integrity of the feedback system.

Related Help topics

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