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Feedback Manipulation


Feedback left or received where the feedback’s primary value is to artificially enhance a member’s reputation rather than provide commentary on genuine transactional experience is not permitted.

As such, offering to sell, buy or barter feedback is not permitted. In addition, registering multiple accounts (or working with others) in order to exchange feedback to artificially increase your feedback score is not permitted.

Breaches of this policy can result in a range of actions, including:

  • Listing cancellation

  • Limits on account privileges

  • Account suspension

  • Forfeit of eBay fees on cancelled listings

  • Loss of PowerSeller status

  • Feedback removal

Some Examples  
  • It is a breach of eBay policy to include the term “feedback” or any reference to eBay feedback in the listing title. The only exception is when the term “feedback” directly describes the item listed.

  • It is a breach of eBay policy to offer to buy, sell or barter feedback in an email (i.e. Ask Seller a Question or Contact eBay Member) or in the item description.

  • It is a breach of eBay policy to include in the title of a very inexpensive listing a phrase such as “Build Your FB score quickly”

  • It is a breach of eBay policy to send an email to a member offering to pay them for their user ID.

  • It is a breach of policy to exchange feedback for the sole purpose of increasing your feedback score to obtain site privileges or enhance your reputation. This most frequently occurs when a buyers purchase low priced, non-physical items, but may include other types of transactions as well.

  • It is not a breach of eBay policy to exchange feedback on low priced items when genuinely trading that item (e.g. post cards, trading cards)

  • It is not a breach of policy to state that you will leave feedback upon receipt of feedback.

  • It is not a breach of policy to include in the title the term “feedback” when selling a book titled “Reduce Feedback in Amps.”

Additional Information  

Note: Posts made in eBay’s Want It Now area must also comply with this policy. Want It Now posts that violate this policy may be removed. Repeated violations may result in suspension. You can report a Want It Now violation of this policy from the Want It Now Policies page.

Why does eBay have this policy?  

Feedback is the foundation of trust on eBay. Buying, selling or trading feedback undermines the integrity of the feedback system and decreases trust within the eBay marketplace. Your online eBay reputation, as denoted by your feedback score, should also be earned, not purchased.

If you have information regarding a possible feedback solicitation offence, please Contact Us, and include any information (item number, user ID of seller, and etc) that would help us review the situation.



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