Manipulation, misuse or any actions which undermine the integrity of the eBay Feedback system is prohibited. The following actions are in breach of this policy:
Leaving or receiving Feedback, including Detailed Seller Ratings (DSRs), where the Feedback’s primary value is to obtain site privileges or artificially enhance a reputation rather than provide commentary and ratings on genuine transactional experience. eBay will view the recurrence of listings which are uncharacteristic of a reasonable business model to be in breach of policy.
Offering to sell, buy, barter, or give away Feedback
Registering multiple accounts (or working with others) in order to exchange feedback to artificially increase your feedback score
Purposefully manipulating a competitor’s Detailed Seller Ratings through a combination of repeat purchases and low DSRs in order to reduce another user’s Feedback scores.
Taking any actions, including the use of tools, to determine the Detailed Seller Ratings a buyer left for a specific transaction may also be considered Feedback Manipulation. DSRs are meant to be anonymous.
Breaches of this policy can result in a range of actions, including:
Limits on account privileges
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status
It is a breach of eBay policy to include the term “Feedback” or any reference to eBay Feedback in the listing title. The only exception is when the term “Feedback” directly describes the item listed
It is a breach of eBay policy to send an email to a member offering to pay them for their user ID.
It is a breach of eBay policy to exchange Feedback for the sole purpose of increasing your Feedback score to obtain site privileges or enhance your reputation. This most frequently occurs when a person purchases very low priced items, but may include other types of transactions as well.
It is not a breach of policy to state that you will leave Feedback upon receipt of Feedback.
It is not a breach of policy to include in the title the term “feedback” when selling a book titled “Reduce Feedback in Amps.”
Note: Posts made in eBay’s Want It Now area must also comply with this policy. Want It Now posts that breach this policy may be removed. Repeated breaches may result in suspension. You can report a Want It Now breach of this policy from the Want It Now Policies page.
Why does eBay have this policy?
Feedback is the foundation of trust on eBay. Buying, selling or trading feedback undermines the integrity of the feedback system and decreases trust within the eBay marketplace. Your online eBay reputation, as denoted by your feedback score, should also be earned, not purchased.
If you have information regarding a possible Feedback Manipulation offence, please Contact Us, and include any information (item number, user ID of seller, and etc) that would help us review the situation.
