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Payment Surcharges


Sellers may not charge eBay buyers an additional fee for their use of ordinary forms of payment, including acceptance of cheques, money orders, electronic transfers or credit cards, except as described below. Such costs should be built into the price of the item.

Breaches of this policy may result in a range of actions, including:

  • Listing cancellation

  • Limits on account privileges

  • Account suspension

  • Forfeit of eBay fees on cancelled listings

  • Loss of PowerSeller status

Some Examples  

Not permitted:

  • Electronic Money Services: Sellers who accept electronic money services as a means of payment for an item purchased on eBay may not impose a surcharge. Electronic money services include, but are not limited to, services such as PayPal, Nochex, FastPay or Moneybookers.

Permitted:

A seller can add a surcharge to the final price of the item in four instances:

  • Credit and Debit Card Payments - Surcharging is permitted where sellers accept credit or debit cards as a means of payment for an item purchased on eBay. Such sellers will have merchant accounts with a bank or credit card company. These sellers may not pass on to the buyer a charge greater than the amount of the commission payable by the seller to the bank processing that credit or debit card payment. In other words, sellers may recoup the charges incurred as a direct consequence of accepting the credit or debit card, but no more. Please note that under English law, sellers have a legal right to pass onto the buyer the charges incurred for a credit or debit card transaction. However, this right does not apply to electronic money services. Where a credit or debit card is used to purchase electronic money to fund a transaction made via an electronic money service such as the ones listed above, this is not a credit or debit card transaction, but an electronic money service transaction.

  • Postage and packing - Sellers may add a reasonable postage and packing fee to the final price of their item. A postage and packing fee can cover the seller's reasonable costs for mailing, packaging and handling the item. Postage and packing fees cannot be listed as a percentage of the final sale price.

  • Escrow - Sellers may pass along the costs associated with using escrow, if the buyer agrees to use escrow. Use caution when considering escrow. To avoid being deceived by fraudulent escrow services, use www.escrow.com, eBay's approved escrow service.

  • Different Currency - Sellers may choose to accept payment in a different currency than the currency listed on eBay. If the buyer chooses to take advantage of this optional payment method, the seller may pass along to the buyer any costs associated with the currency exchange, provided that the costs are disclosed and agreed to in advance by the buyer.

Why does eBay have this policy?  

This policy reduces the potential for confusion among bidders about the full cost of an item. These listings undermine the trust and legitimacy of eBay’s marketplace.



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