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Including a Custom Logo

You can market yourself to buyers by adding your custom logos on eBay Checkout pages and Invoice emails.

Uploading a Logo in My eBay

When you upload a custom logo it displays to your buyers when they go through eBay Checkout. You can also include it in invoice emails sent to your buyers. Your logo file must be one of the following file types: .jpg, .jpeg, .bmp, .gif, or .png. The size should be 310 x 90 pixels.

Note: For eBay Shop sellers, eBay uses your Shop logo.

To add and preview your custom logo:

  1. Click the My eBay button at the top of any eBay page.

  2. Click the "Preferences" link that appears in the left-hand navigation bar.

  3. Click the "Show" link for Logos and Branding in the Seller Preferences section.
    The Customising Checkout and Invoice page displays.

  4. Click the Browse button to browse for your logo image on your hard drive. The choose file dialogue box displays.

  5. Click your logo icon twice to select it. The path to your logo displays in the browse box.

  6. Click the Upload button to upload your logo to eBay.

  7. Select the “Include on Checkout pages” and “Include in Invoice email” tickbox.

  8. To see how your logo will appear to buyers during Checkout, click the "Preview Checkout page" link. When you have finished, click the Close Preview button.

  9. To see how your logo will appear to buyers in your Invoice email, click the "Preview Invoice email" link. When you have finished, click the Close Preview button

  10. Click the Save button to save your changes.

To stop using your custom logo:

  1. Clear both of the "Include..." tickboxes on the Customising Checkout and Invoice page.

  2. Click the Save button.


Contact Customer Support

If you're looking for more help or have a question to ask, contact us.


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