Combined Payments: Frequently Asked Questions

Frequently Asked Questions

Buyers

Sellers

Buyers
I would like to send a combined payment for all my purchases. What items can be combined into a single payment?
You may send a combined payment for multiple items you have won or purchased provided that:

All items are from the same seller

All items were purchased from the same eBay site and are in the same currency

The items were won or purchased within the date range specified by the seller (typically within 7 days)

You have not already paid with PayPal or completed checkout for the item

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I have purchased multiple items from the same seller and would like to send a combined payment for everything. How do I do this?
You may initiate the process of sending a combined payment for your items through My eBay, the item page, or eBay's End of Auction email. If you select the "Pay Now" button on any item, we will display other items you have won or purchased from the same seller. If there are and they can be combined, you can send a combined payment to the seller for everything.
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If I've purchased multiple items from the same seller, do I need to pay for all the items at once?
You may either choose to send a combined payment for all the items you've purchased from the seller, or you may choose to pay for the items individually. We recommend that you combine payment on your purchases, as this will be the most convenient and time-saving option for you and the seller. If, however, you choose to pay for your items separately, you may do so by unchecking any item that you do not wish to combine from the "Review Purchase" page that will be displayed after initiating payment through the "Pay Now" button.
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Sellers
Can I send an invoice to my buyers for all items they have won or purchased from me?
Yes, you may send an invoice for 1 or more items that the buyer has purchased from you within a 30- day period. To send a combined invoice to a particular buyer, click the "Send Invoice" button from the My eBay Items I've Won page. From the Invoice page, you will see all the items the buyer has purchased from you, and you may choose which items you would like to send a combined invoice for.
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Do I need to have checkout turned on to receive a combined payment or send a combined invoice to my buyers?
You can send a combined invoice on any item regardless of your "Pay Now" (formerly Checkout) preferences. If your current preference is to "Show Pay Now button for PayPal only" (formerly Checkout Off), sending an invoice will enable the "Pay Now" button for those items. You will then be able to receive combined payment for your items. If you want to enable the Pay Now button for all of your listings, you may turn it on by going to the Preferences section in My eBay. Select the "Update selling payment preferences" link, and then select the "Show Pay Now button for all payment methods" option.

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How do I add more items to an existing Combined Invoice?
In order to add more items purchased by the same buyer to an existing invoice, you will need to first uncombine the existing invoice. Go to the payment status page and click on the "Edit" link. On the next page, select "Uncombine purchases". Now you can send a new combined invoice for all the items purchased by the buyer.

If you are a Selling Manager or Selling Manager Pro subscriber, first go to the Sales Record page for the existing invoice and click on the "Uncombine Invoice" link. On the next page, select "Uncombine purchases". Now you can send a new combined invoice by clicking on the "Combine purchases" link on the Sales Record page for any item purchased by the buyer.
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What are postage discounts and why would I be interested?
You may specify postage discounts that would apply to all your listings. When buyers send a combined payment for multiple items they have purchased from you, eBay will automatically calculate the postage discount savings. By setting up postage discounts, you'll have a better chance of selling your other items more quickly! Prominent messages will appear encouraging your buyers to save on shipping by buying more from you, a seller they already know and trust.
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How can I specify that I offer postage discounts to my buyers? Can I limit the number of days that I will allow purchases to be combined?
From the My eBay Preferences tab, choose the "Specify postage discounts for combined purchases" link. On the next page, select the "Yes, allow buyers to combine items purchased within xxx days, and send a single payment. I will specify discounts below" option.

You may specify the number of days you will allow buyers to combine purchases from you. The default is 7 days, but you may specify that you allow purchases from the same buyer to be combined within 3, 5, 7, 14, or 30 days.

You will then need to select the postage discounts you offer based on whether you usually charge flat rate or actual rate shipping.
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What are the different postage discounts options if I specify flat rate shipping?
There are 4 different postage discount options for flat rate shipping.