If you list an item and it doesn't sell, or if your buyer does not pay, you may qualify for a credit by relisting the item. If the item sells the second time, eBay will refund the Insertion Fee for the relisting.

Note: This offer applies to only the Insertion Fee and not other fees for options such as Bold, Highlight, etc. After your relisted item sells, you will be charged the applicable Final Value Fee.

You must use the official Relist feature in order to receive the Insertion Fee credit. (See Requirements for Insertion Fee credit.)

If your original listing resulted in an Unpaid Item, make sure that you filed an Unpaid Item dispute for the original listing and requested a full Final Value Fee credit for that listing. This credit must be posted to your account before you can receive the Insertion Fee credit.

Tip: If your item didn't sell the first time, you may want to come up with a different title, lower the starting price, or add a more detailed item description. Read our tips for selling relisted items.

Important: Relist credits are automatic, so you do not need to send a request to receive an Insertion Fee credit. eBay automatically issues the credit to your account as long as your listing meets the requirements below. Once your item sells, the credit is posted to your account.

Requirements for Insertion Fee credit

• The relisted item must end with a winning buyer. If the item doesn't sell the second time, the Insertion Fee is not refunded.

• Only the first relisting of an item is eligible. Subsequent relistings of the same item do not qualify.

• You must relist the item within 90 days of the closing date of the original listing.

• The starting price you set for the relisted item must not be greater than that of the original listing.

• You must use the official Relist feature in order to receive the Insertion Fee credit. Copying and pasting the content of the original listing into a new listing, for example, will not enable eBay to track that you are relisting the item and will prevent you from receiving the credit.

• Both the original listing and the relisting must be in Online Auction or Fixed Price format (not Shop Inventory format).

• Both the original listing and the relisting must be single-quantity (not Multiple Item or "Dutch").

• The relisted item must not have a reserve price if the original listing didn't have one. If it did, the reserve price you set for the relisted item must not be greater than that of the original listing.

• Qualifying Unpaid Items that are relisted and close successfully will receive a standard relist credit automatically if the item is relisted and sells. Read more on the Unpaid Item Process.

• If you originally listed the item during a promotion and your original Insertion Fee was lower than the Insertion Fee for your relisted item, you'll be credited for the lower of the two fees if your item sells the second time.

• If you lower the start price when you relist your item, you will not receive a credit for any difference in insertion fees. This policy applies to listings where there are no bids and the start price change results in a different tier for insertion fee pricing.