Managing your donations
You can view your donation activity on the eBay for Charity page in your account:
Check the status of your donations
View your list of favourite charities
Select your payment method
Download your donation history
Manage your donations now
My summary
'My summary' provides a snapshot of all your eBay for Charity activities:
View the latest announcements about eBay for Charity
Look at the total combined value of your eBay for Charity donations, plus a breakdown of your listings, transaction count, and donation value for the current year and month
If you are a direct seller for charities, you'll see a list of your charities added to your eBay ID. If your charity's name is missing, check your MissionFish charity account settings
eBay for Charity - Donations due
The donations due page allows you to make your donations from the eBay for Charity items sold. MissionFish automatically collects your donation via your donation payment method on the donation due date (which is the 4th Monday after the listing ends).
You can donate earlier by clicking the Pay donation due link. You'll be asked to:
Consider waiving your right to request a refund. Doing so will allow your donation to reach your charity more quickly, by as much as a month
Select your payment method
Learn more about Pay donation due
If your donation is marked as overdue, it indicates a problem with your payment method (eg. expired credit card) and requires immediate attention. You won’t be able to create eBay for Charity listings until payment is made on overdue donations. Learn how MissionFish manages your donations
eBay for Charity - Donation history
You can track the status of donations you’ve made from eBay for Charity items, including downloading the information into a spreadsheet. By default, a list of all donations made over the past 60 days will appear. Use the search and filter tools to see donations from a specific period of time (eg. 'calendar year), donations of a particular amount, or to see donations by status.
Donations appear with the following statuses:
Payment in process: Donation submitted by the donor but not yet received by MissionFish (for payments by direct debit, cheque, and electronic funds transfer)
Paid: Donation received by MissionFish
Refund pending: Donation refund has been requested
Refunded: Full donation was refunded to donor (usually as a result of an unpaid item)
Partially refunded: Part of the donation was refunded or waived by MissionFish
Waived: Full donation was waived by MissionFish (like a refund, for donations that have not been paid yet)
Delivered: Confirmation that MissionFish has sent the donation to the charity
When you place your cursor over the status colum, dates will appear providing additional information about when the donation was made and when it was received by the charity.
If you have made a Gift Aid declaration, an amount will appear beside each donation. MissionFish will claim Gift Aid for eligible donations and forward it to your charity in full.
Important: Every eBay for Charity donation has an official donation date. This date the date your donation was 'legally' made.
eBay for Charity - Donation payment method
When you create eBay for Charity listings, you must choose a payment method for making your donations.
By default, this payment method is the same as the one used for paying your eBay fees. If your eBay fees payment method and your donation payment method are the same, we will keep these 2 payment methods in sync. Updates to your fees payment method will automatically update your donation payment method. Learn more about automatic payment methods for paying eBay fees
Note: If your fees payment method is different to your donation payment method, you will have to update the latter as needed.
Your donation payment method can be different from your automatic payment method for eBay fees. You can only have1 donation payment method on file at a tim. If you add a new method, the old one will be deleted.
Donating on checkout
You can also make donations when you checkout an item on eBay. When you click the 'Give at checkout donation history' link, you can see all the charities you've supported and how much you've given to each one using this method. To donate to the same charity again, simply click the 'Save as favourite' button, and you'll be able to continue to support them whenever you buy or sell on eBay.
Go to your favourite charites page, where you can select the charities you want to see in eBay Checkout. You can also search all the charities in our database from this page. There is no limit to the number of charities you can select.
Gift Aid
You can boost your donations to your charity by 25% by making a Gift Aid declaration. The Gift Aid box will be ticked if you have signed a Gift Aid declaration. Here you can change the name and address on your Gift Aid declaration, or cancel your Gift Aid declaration if you do not want MissionFish to claim Gift Aid on your donations.
To change your Gift Aid declaration:
Click the edit button beside Gift Aid
Update your name or address in the fields required. You must use your legal name and home address (not business address) as a UK taxpayer
To cancel your Gift Aid declaration for future donations, clear the Gift Aid
tick box and click Submit.
Share contact details
Share your contact information with the charities you support, so that they can thank you directly.
Your eBay for Charity preferences are located at the bottom of your Selling preferences page. Click eBay for Charity preferences to expand and see all of your preferences.
Tick the Share my contact details box to share your email and mailing address with the charities you support. This is optional. Regardless of your preference, charities you support will receive your full name.
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