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Managing your selling activity

Communicating with buyers and managing your listings well are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Top questions

I can't find the item I listed for sale. Where is it?

How do I add a note to an item I'm keeping track of?

I deleted something in My eBay. How do I get it back?

Solve a problem
Enter the item number into the End my listing early page, and then click Continue. Decide whether you want to cancel any bids you've received or sell your item to the highest bidder. Then enter the reason you're ending your listing early. Bidders will receive an email letting them know their bids were cancelled.
Click My eBay at the top of any eBay page. In the left column, in the Sell section, click Active. Find the listing you want to change, and select Revise from the drop-down menu.
You can block the buyer's user ID. Go to the Block bidders or buyers from your listings page. Enter the user ID of the eBay member you wish to block in the text box, and then click Submit.
You can relist the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click Unsold. Select Relist from the drop-down menu.
Help topics

Managing your selling activity in My eBay

About your Seller Dashboard

This tool helps you monitor how you're doing as a seller.

Managing your Donation Account

View and manage your donations from eBay for Charity.

Managing your items with eBay Toolbar

eBay Toolbar featuring Yahoo! lets you know when something important happens.

Making sense of My eBay icons

Need help deciphering all those icons? Find out what they mean.

Listing Analytics

Listing Analytics shows you how many buyers see, click on and buy from your listings. Gain insight into how your listings are performing, and identify your best and worst performers.

Managing listings

Managing your listings

Increase your chances of success by keeping track of your listings.

Finding your listing

Follow these steps to find your listing quickly.

Lowering or removing your reserve price

Find out how to change your reserve price.

Saving a draft of an unfinished listing

If you can't finish your listing, you can save it as a draft.

Changing your listing

You can change your listing in certain situations.

Ending your listing early

In some circumstances, you can end a listing early.

Managing buyers

Managing bidders and buyers

We give sellers the tools to do business only with people you choose.


Selecting buyer requirements

You can block buyers from bidding on or buying your items based on specific criteria.


Answering buyers' questions

Save time for you and your buyers by using eBay’s auto answers and by creating a Q&A page to answer common buyer questions.

After the listing ends

Cancelling a transaction

In some circumstances, you can cancel a transaction between you and your highest bidder or buyer.

Making a Second Chance Offer

In some cases you can make an offer to a non-winning bidder.

Relisting your item

If your item didn’t sell, you can relist it.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Shortcuts

Go to My eBay

End your listing