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Managing your selling activity

Communicating with buyers and managing your listings well are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Top questions

I can't find the item I listed for sale. Where is it?

How can I find the item I just listed on eBay Motors?

How do I add a note to an item I'm keeping track of?

How do I retrieve a deleted item in My eBay?

Solve a problem
Enter the item number into the end my listing early form. Decide whether you want to cancel any bids you’ve received or sell your item to the highest bidder. Then enter the reason you’re ending your listing early. Bidders will receive an email letting them know their bids were cancelled.
Click My eBay at the top of any eBay page. In the left column, below Sell, click Active. Find the listing you want to change, and from the menu on the right, select Revise.
You can block the buyer’s user ID. Go to the Blocking a bidder/buyer page. Then enter the user ID of the eBay member you wish to block in the text box. Click the Submit button.
You can relist the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click Unsold.  Select Relist from the menu to the right of the item.
Help topics

Managing your selling activity in My eBay


About your Seller Dashboard
This tool helps you monitor how you’re doing as a seller.


Managing your Donation Account
View and manage your donations from eBay Giving Works.


Managing your items with eBay Toolbar
The eBay Toolbar lets you know when something important happens.


Making sense of My eBay icons
Need help deciphering all those icons? Find out what they mean.

Managing listings

Managing your listings
Increase your chances of success by keeping track of your listings.


Finding your listing
Follow these steps to find your listing quickly.


Lowering or removing your reserve price

Find out how to change your reserve price.

Saving a draft of an unfinished listing

If you can’t finish your listing, you can save it as a draft.


Changing your listing
You can change your listing in certain situations.


Ending your listing early
In some circumstances, you can end a listing early.

Managing buyers

Managing bidders and buyers
We give sellers the tools to do business only with people you choose.


Selecting buyer requirements
You can block buyers from bidding on or buying your items based on specific criteria.

 
Answering buyers' questions
Save time for you and your buyers by using eBay’s auto answers and by creating a Q&A page to answer common buyer questions.

After the listing ends

Cancelling a transaction

In some circumstances, you can cancel a transaction between you and your highest bidder or buyer.

 

Making a Second Chance Offer

In some cases you can make an offer to a non-winning bidder.

Relisting your item
If your item didn’t sell, you can relist it.
Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Shortcuts

Go to My eBay

End your listing


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