Help Topics
A-Z Index
Contact Us
eBay Explained
Safety Centre
Answer Centre
VeRO - Protecting Intellectual Property
Picture Manager is eBay's picture subscription service that enables you to upload and manage a library of pictures for all of your items. You no longer need to upload pictures individually; instead, you can add multiple pictures to all of your listings without paying extra fees. You can also quickly organise, change and remove pictures. Picture manager will display all of your pictures in the Sell Your Item form, My eBay, Selling Manager, Turbo Lister, and eBay Stores.
Subscribing to Picture Manager
To subscribe to Picture manager, you must have an active seller account and you must be using a browser and operating system supported by Picture Manager. Picture Manager offers various monthly subscriptions depending upon your picture storage needs. You can subscribe to or unsubscribe from Picture Manager from the Picture Manager home page.
View the Subscription Level Fees
If you first subscribe to Picture Manager and then open a Featured or Anchored Store, you will receive the discounted Picture Manager price on your next invoice.
Accessing Picture Manager
After you agree to the user agreement and select a subscription level, you will receive an email from eBay confirming your subscription. You will also be able to immediately access Picture Manager from My eBay. If you list an item using the Sell Your Item form, Picture Manager will replace eBay Picture Hosting on the Pictures and Details page.
Changing your subscription level
You can upgrade or downgrade your subscription level at any time either from the Picture Manager Home page or from Picture Manager. Click on the "Get more Storage Space" link in the upper right-hand corner of Picture Manager. The corresponding price increase or decrease will be prorated and shown in your next invoice.
Unsubscribing from Picture Manager
You can unsubscribe from Picture Manager at any time from the Picture Manager home page. If you unsubscribe during your subscription month, your account will be prorated based on the number of days you were subscribed during the month.
Deleting your pictures when you unsubscribe
If you unsubscribe, all your pictures will be deleted automatically from Picture Manager. They will remain viewable in active and viewable completed listings for a grace period ranging from a few minutes to 30 days that increases with the length of time your subscription was active. When the grace period expires, wherever the pictures were previously viewable by buyers, they will be replaced by a standard eBay graphic indicating that you deleted them.
Note: If you first manually delete your pictures, they will be deleted with no grace period regardless of the length of your subscription.
Uploading Pictures
Picture Manager in the Sell Your Item form
Picture Manager in My eBay
Picture Manager Folders
If you're looking for more help or have a question to ask, contact us.