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Listing your item with product details from our catalogue

eBay- Listing your item with product details from our catalogue


When you list certain items in certain categories, you can speed up the listing process by using existing product details and a stock photo from our product catalogue.

Listing an item that's in our catalogue

When you select an item from the catalogue, make sure it's an exact match with what you're selling. If your item is used or refurbished, select the most accurate condition and use the listing description area to note any wear or flaws. Include additional photos that accurately show the condition

When you create a listing or relist an item, the steps you complete depend on the listing method.

Listing or relisting a single item:

When you create a new listing or relist an item, you're asked to select a product or category. You're prompted to search for the product in our catalogue using item identifiers such as the UPC (Universal Product Code), manufacturer's part number, or manufacturer and model keywords. If an identifier matches a product in the catalogue, you're asked to select the product and then you can include existing product details and a stock photo.

To revise listings using the bulk editing tool:
  1. Select the listings or templates to edit.

  2. In the Edit fields menu, select Catalogue Product Details.

  3. Edit the details for each item or template.

  4. Select Save followed by Close.

  5. Select Submit changes.

Choosing the right product

When you use the product catalogue, it's important to select the right item so you don't mislead buyers. If the catalogue doesn't have an exact match, don't use it. Instead, you can ask us to add a product to the catalogue. Here are some guidelines on when to use the catalogue.

Allowed

  • Listing a book with ISBN 123456789 and using the catalogue information for that ISBN

  • Listing a 32GB, white, Apple iPhone 3GS and using catalogue information for the exact same item

 

Not Allowed

  • Listing a green iPod Shuffle and using catalogue information for a silver iPod Shuffle

  • Listing a Sony PS3 and using catalogue information for a Sony PS4

  • Listing headphones for an iPod and using catalogue information for an iPod Shuffle

  • Listing a book about the making of the film 'Gone with the Wind' and using catalogue information for a 'Gone with the Wind' DVD

  • Listing a CD with UPC 123456789 and using catalogue information for a CD that looks similar and has a different UPC

Reporting incorrect or missing product details

Product details and stock photos are provided by other companies and may be changed or removed from time to time, so it's a good idea to confirm the accuracy of the information before listing your item.

If you find incorrect or missing details, such as an incorrect release year, please report the mistake:

  1. On the Create your listing page, select Submit a change request under the product details.

  2. Enter the correct information.

  3. Select Submit.

Things to keep in mind

When you select an item from the catalogue, make sure it's an exact match with what you're selling. It's against our search and browse manipulation policy to use catalogue details for a product you aren't listing.

If a listing doesn't follow our guidelines, it may be removed and you could be subject to restrictions of your buying and selling privileges and suspension of your account.

The catalogue details don't cover item condition. Because item condition is one of the top purchasing criteria for eBay buyers, it's a good idea to provide it in the item specifics.

Questions? Email the Catalogue support team at dl-ebay-catalogsubmission@ebay.com.

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