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Listing your item with product details from our catalogue


When you list certain items in many categories, you can use product details and a stock photo from our catalogue in your listing. Product details from the catalogue can help you create listings that are more visible and appealing to buyers.

Note: For some types of items, you're required to use the details from our catalogue. Find out how in the instructions on using the eBay catalogue

Using product details from our catalogue is a good idea. Buyers are more likely to buy if they can see key product information immediately. Including details from our product catalogue in your listings creates a shopping experience that speeds the buyer's path from search to purchase.

When you select product details from the catalogue, make sure they're an exact match with what you're selling in your listing. If your item is used or refurbished, select the most accurate item condition and use the listing description to provide a detailed description of any wear or flaws. Include item details and photos that accurately depict the item condition.

Listing an item that's in our catalogue

When you create a new listing or relist an item, you'll be asked to select a product or category. The steps you'll take depend on how you're listing.

Listing or relisting a single item:

When creating a new listing or relisting an item, you're asked to select a product or category when you start your listing. You're also prompted to search for the product in the catalogue using item identifiers such as a Universal Product Code (UPC), a manufacturer's part number, or manufacturer and model keywords. If the identifier matches a product in the catalogue, you're asked to select the product in the catalogue and the option to include product details and a stock photo for your listing.

To revise items using the bulk editing tool:
  1. Select the listings or templates you want to edit from the grid. You can edit or remove existing catalogue details, or add new information.

  2. Once you have selected the items in the grid, select the Catalogue Product Details option from the Edit menu.

  3. Edit the catalogue product information for each of the items or templates you have selected in the popup box that appears.

  4. Move through your list of items using either save and next (to go to the next item) or save and previous (to move back to the previous item) buttons.

  5. When you have edited and saved your last item, click the close button on the popup box.

To list or revise items with Turbo Lister:
  1. Open a listing.

  2. Under Details, search for items in the catalogue by entering an identifier like an ISBN, an UPC, or a keyword.

Making sure you choose the right product

When you use the product catalogue, it's important to make sure you're choosing the right item so you don't accidentally mislead buyers. If our catalogue doesn't have an exact match for the item you're selling, don't use it. Instead, you can ask us to add a product to our catalogue. Here are some examples of ways you can (and can't) use our catalogue.

Allowed

  • Listing a book with the ISBN 123456789 and using the details from our catalogue for a book with ISBN 123456789 in your listing

  • Listing a 32GB, white, Apple iPhone 3GS and using the information from our product catalogue for the 32GB, white, Apple iPhone 3GS in your listing

Not Allowed

  • Listing a green iPod Shuffle and using our catalogue information for a silver iPod Shuffle in your listing

  • Listing a Sony PS2 and using our catalogue information for a Sony PS3 in your listing

  • Listing headphones for an iPod and using our catalogue information for an iPod Shuffle in your listing

  • Listing a book about the making of 'Gone with the Wind' and using our catalogue information for a 'Gone with the Wind' DVD in your listing

  • Listing a CD with UPC 123456789 and using our catalogue information for a CD that looks similar but has UPC 987654321

Items that must be listed using our catalogue

Items in the following subcategories must be listed using our product catalogue if the item has a match:

Computers, Tablets & Networking

  • Apple Desktops (111418)

  • Apple Laptops (111422)

  • CPUs/ Processors (164)

  • iPads, Tablets & eReaders (171485)

  • Hard Drives (56083, 106273, 131553, 175669, 175670)

  • Monitors (80053)

  • Motherboards (1244)

  • PC Desktops & All-in-Ones (179)

  • PC Laptops & Netbooks (177)

  • Printers (1245)

  • Routers (11183, 44995, 101270, 175709)

  • Server CPUs / Processors (56088)

Sound & Vision

  • DVD & Blu-Ray Players (175711)

  • Home Cinema Systems (72406)

  • Home Cinema Receivers (14981)

  • Home Cinema Projectors (22610)

  • Radio Tuners (22635)

  • Speakers & Subwoofers (14990)

  • Stereo Receivers (175707)

  • MP3 Players (73839)

  • Televisions (11071)

Mobile Phones & Communication

  • Mobile & Smart Phones (9355)

Photography

  • Camcorders (11724)

  • Digital Cameras (31388)

  • Flashes (48515)

  • Lenses (3323)

  • Tripods (30093)

Video Games

  • Consoles (139971)

Vehicle Parts & Accessories

  • GPS Systems (156995)

If you don't follow this policy, your listing will be flagged and reviewed for possible catalogue matches. Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

If the item is not available in the catalogue, select the 'Continue listing without a product' link and list your item as you normally would.

Adding a product to our catalogue or reporting wrong product details

If you find an important product missing from the catalogue or the product information is wrong (for example, the colour is incorrect), please let us know by sending an email to DL-eBay-CatalogSubmission@ebay.com.

The small print

When you select product details from the catalogue, make sure they're an exact match with what you're selling in your listing. It's against our search and browse manipulation policy to use the product details for a product you aren't listing.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

The catalogue product details don't cover item condition. Because item condition is one of the top purchasing criteria for eBay buyers, be sure to provide the item's condition using item specifics.

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