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Listing your item with product details from our catalogue
Listing an item that's in our catalogue
When you select an item from the catalogue, make sure it's an exact match with what you're selling. If your item is used or refurbished, select the most accurate condition and use the listing description area to note any wear or flaws. Include additional photos that accurately show the condition
When you create a listing or relist an item, the steps you complete depend on the listing method.
Listing or relisting a single item:
When you create a new listing or relist an item, you're asked to select a product or category. You're prompted to search for the product in our catalogue using item identifiers such as the UPC (Universal Product Code), manufacturer's part number, or manufacturer and model keywords. If an identifier matches a product in the catalogue, you're asked to select the product and then you can include existing product details and a stock photo.
To revise listings using the bulk editing tool:
Choosing the right product
When you use the product catalogue, it's important to select the right item so you don't mislead buyers. If the catalogue doesn't have an exact match, don't use it. Instead, you can ask us to add a product to the catalogue. Here are some guidelines on when to use the catalogue.
Reporting incorrect or missing product details
Product details and stock photos are provided by other companies and may be changed or removed from time to time, so it's a good idea to confirm the accuracy of the information before listing your item.
If you find incorrect or missing details, such as an incorrect release year, please report the mistake:
Things to keep in mind
When you select an item from the catalogue, make sure it's an exact match with what you're selling. It's against our search and browse manipulation policy to use catalogue details for a product you aren't listing.
If a listing doesn't follow our guidelines, it may be removed and you could be subject to restrictions of your buying and selling privileges and suspension of your account.
Questions? Email the Catalogue support team at firstname.lastname@example.org.
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