What is an unpaid item?

If you do not pay for an item within 4 days of winning it or using Buy It Now, an unpaid item case may be opened. Remember, you commit to pay when you buy or bid succcessfully on an item.

As a buyer, you have 4 days to send payment after the case is opened. If you don't pay or you're unable to reach an agreement with the seller within this time, the case may be closed and eBay may record an unpaid item on your account.

Repeated unpaid items can result in your account being restricted or suspended.

Read more about our unpaid item policy.

Appealing an unpaid item

If an unpaid item has been recorded on your account and you feel this is unfair, you can appeal it through eBay.