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Running your transaction defect report
Note: Currently we may not have complete tracking information for some Royal Mail Tracked / Royal Mail Signed For services. In the meantime, we’ll automatically remove any late deliveries you might incur when using these services, as long as you’ve uploaded the tracking number to My eBay. We’ll continue protecting you until 31 August by removing late deliveries one week before each evaluation. Find out more about how our late delivery rate metric works.
How to run the report
To view your transaction defect report:
The benefits of the report
If you have a lot of seller-initiated transaction cancellations you can take a closer look at your inventory to make sure you're not listing items that are out of stock.
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