Important news for sellers
Whether you're starting a business or just want to make some extra cash, selling on eBay is a fun way to do it. You can set up a seller account in advance, or when you list your first item.
To create a listing, just click Sell at the top of most eBay pages. But there's a couple of things you might like to do first to help your chances of a sale.
Here's how to get started:
Selecting a category explains how to search for and select a category.
Selecting a selling format tells you more about format choices.
Buyers feel more compelled to bid and buy when they know the postage costs beforehand. Package, weigh, and measure your item so you can work out postage. Visit the eBay Postage Centre to learn more about posting your items.
Learn about eBay policies on prohibited and restricted items, as well as what items are accepted or prohibited when listing and completing the sale at Knowing the rules for sellers.
If you're selling an item associated with a product that's in our catalogue, you can add product details from our catalogues to your listing.
You can create an auction-style or a fixed price listing.
Listing upgrades such as highlighting, font, and picture enhancements make your item stand out.
You can even donate a portion of your sale - or all of it - to a charity of your choice.
Confirm your phone number (on eBay.co.uk) or verify your identity (on eBay.ie).
Specify an automatic payment method for paying your seller fees and eBay Money Back Guarantee reimbursements.
Make sure your Feedback Profile is public.
Select the payment methods you'll accept from buyers.
Get PayPal Verified.
Set communication preferences to let eBay know how and when you want to receive alerts or notifications.
Set seller preferences about picture hosting, receiving payments, postage, and more.
Set member-to-member communication preferences to say how buyers can connect with you.
Set general preferences for searches, My eBay preferences, and more.
If you want to change anything in your listing, see Changing your listing.
Make sure you answer any questions you receive about your listing. This will help you sell your item by establishing good rapport with potential buyers. When buyers give you positive Feedback
, you become a stronger seller on eBay.
Communicate with your buyer - When your buyer completes checkout, you’ll be notified by email. If you don't specify postage and payment details in your listing, the buyer can request this information during checkout. If you have disabled checkout, you can contact the buyer directly by email or phone.
Important: Contact your buyer directly if you haven't heard from your buyer within 3 days of your listing's end.
Receive payment - Be sure you receive payment before you post your item. Make sure that the credit card or electronic payment has been accepted and credited to your account before sending the item. If you listed in one of the categories that allows you to accept cheques, make sure the cheque has cleared the bank before delivering the item.
Post the item to the buyer - Pack it well! Use bubble wrap or crumpled up newspaper to protect the item from transit damage. Make sure any fragile parts of the item are well padded and located toward the centre of the box if possible. Read more tips for packaging your item.
Leave the buyer Feedback - Our Feedback system helps create a trustworthy community for everyone. Your Feedback about your buyer is important information for other sellers.
Have a question? We can help.
Get help from other eBay members. Visit the Answer Centre to post a question.
Creating a seller’s account
Managing your buying activity
What to do when a buyer doesn't pay
Cancelling a transaction