When selling on eBay it’s important to learn about listing an item, how to communicate with buyers and completing the sale. Knowing key concepts and rules will help you become a successful eBay seller.

Preparing to sell

Learn selling basics and key concepts before you list.

• How to Sell – An overview of the basic steps of the selling process.

• Knowing the Rules for Sellers – An introduction to eBay’s policies about what items may be listed and what is and is not allowed in a listing. Understanding the concepts behind eBay’s selling policies will help ensure that you do not unintentionally break eBay’s rules or any laws.

• Seller Tips – Sellers often research sold items and how buyers search for these items. Consider all the different selling options and plan ahead.

Listing your item

eBay’s Sell Your Item for guides you through the listing process. The following Help sections provide additional guidance including tips that will help you to create a great listing.

• Creating a Listing – An overview of how to create a listing.

• Fees –- This section contains pages that tell you how your eBay fees are calculated.

• Adding Pictures – This section includes tips on how to take good pictures for your listing and how to upload them using eBay-hosted or self-hosted picture uploaders. Sections also cover My Picture Uploads and eBay Picture Manager which lets you add pictures from the selling form and offers options to enhance your photos.

• Listing Upgrades – This section contains descriptions and examples of listing upgrades that help you promote your item.

Managing your listing

This section has information on how you can manage both your listings and your buyers.

About Managing Your Listing – Provides an overview of the procedures and practices you can use during your listing.

After the listing ends

Good communication with your customers and prompt dispatch after an eBay sale are crucial to your success as an eBay seller. If your item does not sell, this section has information on how you can try again.

• Completing the Sale – An overview of what to do to after the listing ends and what to do if you did not sell your item, or had a problem with your buyer.

• Payment and Checkout –- This section has information on payment methods and explains how you can use eBay checkout to make it easy for buyers to pay for your item.

• Postage –- This section reviews the different postal services, rates and procedures, as well as packaging tips.

Different ways of selling

This section contains information on the wide variety of formats, opportunities, and pricing options available on eBay.

• Formats and pricing options – Reviews the specific selling formats including Auction-style listings, and Fixed Price format and how they relate to pricing options including Buy It Now, Reserve Price, and Best Offer.

• Selling on eBay Motors – This section contains information on eBay Motors and selling vehicles, boats, and accessories.

• Selling Internationally – This section addresses international postage, language and customs to help you feel more confident when making an international sale.

Advanced selling

• Advanced Selling Tools – This section contains information on eBay seller tools and programs that help create and manage listings.

• Selling Manager and Selling Manager Pro – This is the Help section for these selling management tools that help make selling more efficient for high volume sellers.

• Sales Reports – This is the Help section for this subscription service that enables sellers to track and analyse their eBay sales performance.