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Cross-Border Seller Verification - Frequently Asked Questions
1. What are the new requirements for listing on other sites?
From December 14, 2006, sellers will have to meet eBay’s highest level of verification in order to list an item on a site that is different than the site on which they are registered. Sellers who live in a market where we don’t currently have an eBay site will have to meet eBay’s highest level of verification to list on any eBay site.
For most of the world, the verification requirement is to be PayPal Verified. In Germany and Switzerland, the verification requirement is PostIdent, and in Austria, it is ID Verify.
Sellers will be exempt from the verification requirement in two instances:
Cross-border sellers with an established track record will be exempted if they meet the following requirements by December 1, 2006:
2. Why are you setting more stringent requirements for listing on other sites?
We are requiring eBay’s highest level of verification to improve the safety of cross-border trade and better protect our buyers. The ability to buy from and sell to members in other markets is an important part of the eBay marketplace. Many eBay sites have different registration requirements especially in smaller markets. People trying to commit fraud may take advantage of these different registration requirements in smaller markets in order to sell on eBay.com and other larger sites. This initiative is aimed at creating a more level playing field, making sure that all users have gone through an appropriate level of verification.
3. Why are you requiring sellers to be PayPal Verified in order to list on other sites (PostIdent in German and Switzerland, ID Verify in Austria)?
eBay members who have taken the step to be PayPal Verified have confirmed their identity by completing the required steps to become Verified. The verification process is a way for PayPal to gain additional proof of a member's identity in conjunction with our own eBay authentication methods. This higher level of verification is designed to reduce fraud in cross-border trade. Listing on International sites is a privilege that we want to reserve for sellers who deliver good buyer experiences.
Note: at this time, eBay does not require sellers to offer PayPal for these items.
4. Can I still offer to deliver outside my country if I’m not PayPal Verified?
Yes. The new verification requirements are only required for sellers to list an item on a site that is different than the one in which they are registered. Sellers who do not meet the new verification requirements, or who choose not to be become PayPal Verified, may still list on the site where they are registered and offer to delivery to buyers worldwide.
5. How do I determine which counties are in my trading zone?
Consult the table in Question 1 to determine which countries are in your trading zone.
6. How does Cross-Border Trade Seller Verification impact me as a UK seller?
UK sellers will be required to be PayPal Verified in order to list on any other eBay site apart from eBay.com. UK sellers who have at least 25 total feedback with 98% positive, and who have listed and sold at least one item on another site in the last 90 days as of December 1, 2006 will be exempt from this verification requirement
7. Why can I sell within my trading zone without undergoing more stringent verification (i.e. as an Austrian resident, I can sell to Germany and Austria), but not to countries outside my zone (i.e. Italy)?
eBay has found that sellers from countries with higher minimum levels of verification have a lower risk of committing fraud when listing on certain other countries – in other words, a trading corridor or zone. Sellers listing on other sites within these trading corridors or zones are exempted from the verification requirements.
8. How do I become PayPal verified?
Log In to your PayPal account. Go to your profile and add and confirm your bank account. Once you have completed the process, please update your PayPal account by selecting My Account, then Profile, then Selling Preferences and choose Auctions. Click on Add and enter your eBay User ID.
Once you have become PayPal Verified, you have to link your eBay account to your PayPal account. To link your eBay account to your PayPal account:
9. I am PayPal Verified which makes me eligible to list items on other sites. Does this mean that I have to accept PayPal in my listings?
No. At this time, eBay does not require sellers to offer PayPal for these items.
10. What are the benefits of being PayPal Verified?
Sellers who are PayPal Verified will be able to list an item on an eBay site other than the site where they are registered.
PayPal Verification also provides the following benefits:
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