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Guide to seller resources

We offer a wide variety of services to help you with listing, item management, postage & packaging, payments and safety.

Seller resources − Find a collection of useful links for sellers.

Seller community − Selling-related discussion boards and groups can help you learn all the latest selling tips, tools, and resources to build a thriving eBay business. Visit the list of discussion boards. If you have a question, you can get help from other members at the Answer Centre.

Researching your market - Learn about the types of research information you can gather, including critical information on buying and selling trends. Check out the subscription service Marketplace Research by Terapeak.

Trading assistants − Want help selling your items on eBay? Trading Assistants sell your items on eBay for you, from listing the item and answering customer service enquiries, to collecting payment and sending the item to the winning buyer. See the Trading Assistant Directory.

Transaction problems and rules for sellers − The Safety Centre provides valuable information and tips for sellers to ensure a safe and smooth transaction. Our Resolution Centre helps you resolve transaction problems, including assisting you if you don’t receive payment from a buyer or if you need to cancel a transaction.

Seller tools − Selling tools help you list more items quickly, simplify your day-to-day eBay business tasks and boost your eBay business through effective marketing and merchandising. Visit our Seller Tools page.

Selling as a business − The Business Centre is focused on helping new and existing small business sellers develop and manage successful enterprises. You can access a library of business education, download guides and compare solutions for selling online, both on and off the eBay marketplace.

PowerSeller programme – PowerSellers are among the most successful sellers on eBay in terms of sales and customer satisfaction. Benefits of becoming a PowerSeller include priority customer support and selling fee discounts. Learn more about the PowerSeller programme.

Top-rated seller status: Top-rated sellers are PowerSellers whose Detailed Seller Ratings qualify them for higher standing and additional benefits.

Selling globally − At the International Trading Centre, you search, buy, and sell across the international eBay marketplace. You'll also find tools for global business tasks including time zone calculation, currency conversion and language translation.

PayPal − Offer your buyers PayPal, the fast, easy and secure way to receive payments on eBay. To keep eBay a safe place for both buyers and sellers, sellers are required to offer either PayPal or a merchant account credit card as an accepted payment method. Visit the PayPal for Sellers Overview page.

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