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Becoming a Top-rated seller


Top-rated sellers are PowerSellers who consistently provide the best buying experiences to their customers. Whether you have large volume sales or smaller volume, you can be a Top-rated seller.

What are the requirements?

To become a Top-rated seller you need to:

  • Meet the requirements for detailed seller ratings (DSRs), including a positive Feedback score of 98%.

    • If you've had more than 400 transactions during the previous 3 calendar months, the percentage of 1s and 2s must be below 0.50% for each detailed seller rating for the past 3 calendar months.

    • If you've had fewer than 400 transactions over the previous 3 calendar months, but more than 400 annual transactions, the percentage of 1s and 2s must be below 0.50% for each detailed seller rating for the past 12 calendar months.

    •  If you have less than 400 transactions in the last 12 months:

      • You need 3 or fewer instances of 1s and 2s to be a Top-rated seller.

      • You need 4 or fewer instances of 1s and 2s to be a PowerSeller.

 

Top-rated seller benefits

Top-rated sellers receive the following privileges and benefits:

  • Priority customer service

  • 20% discount on final value fees

  • Unpaid item protection

  • Expanded seller protection from PayPal

  • A badge on listing pages

  • The opportunity to purchase the Featured First upgrade

  • Increased visibility in Best Match search results

Fee discounts

As a Top-rated seller you can earn a 20% discount on your monthly final value fees.

Note: The current discount structure will remain in effect to give you a chance to qualify for Top-rated seller status over a period of months. During this time PowerSeller discounts will remain at the levels described below:

  • 5% discount with a detailed seller rating of  4.6 or higher

  • 15% discount with a detailed seller rating of 4.8 or higher

  • 20% discount with a detailed seller rating of 4.9 or higher

Refer to your Seller Dashboard to check on your current average ratings, status, and discount level.

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