A Feedback Rating is a measure of an eBay user's reputation in the community. Every registered user at eBay has a Feedback Rating that is calculated by

Even though a single person can give feedback on the same user multiple times, he/she will be able to affect that user's Feedback Rating by only one point. For example, if he/she leaves three negative comments, the Feedback Rating will be decreased by only one. If a user leaves the same number of positive and negative comments, his/her contribution to the rating will be zero. In other words, you can "vote" as many times as you want, but in the end, you are only saying, "yes" (+1), "no" (-1), or "neutral" (0).

Before you place a bid on an item, you probably want to check the seller's feedback rating. Sellers may also want to view the feedback of bidders to better gauge how to deal with specific bidders. You can see a user's feedback either by clicking on the number in the parentheses next to the user's name, or going to the view feedback request form.

After you conduct a transaction, please remember to leave feedback for the buyer or seller that you dealt with. That will help everyone in the community know what it is like to deal with that user.

You can also review the feedback that you left for others. Remember, feedback cannot be retracted. Your comments will be attributed with your name and the date. eBay cannot take responsibility for the comments you post here, and you should be careful about making comments that could be libellous or slanderous. To be safe, make only factual, emotionless comments.

You can make your feedback private or public. You will find that your Feedback Profile is a valuable asset at eBay, helping you earn the trust and respect of fellow eBay participants. By making your Feedback Profile private, you may be jeopardising other eBay participants' desire to conduct business with you. We strongly encourage you to consider this carefully when making the decision to make your Feedback Profile private.