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Information about other eBay Members

When buying or selling items at eBay, you often need to find out information about other members. If you are unable to contact your trading partner via email, you can request their contact information using the Contact Info Request form.

To better protect the privacy of eBay members, you can only request contact information for eBay members who are involved in your current or recent transactions.* Examples are:
  • Sellers can request contact information for all bidders in an active transaction and the winning bidder in a successful, closed transaction.
  • Bidders can request contact information for a seller during an active transaction and in a successful, closed transaction if they are the winning bidder.

The information you request will be sent via email to your registered eBay email address. The member whose information you are requesting will also receive your information.

You may only request contact information to facilitate a transaction on eBay or as disclosed in the Privacy Policy. Any abuse of user information will not be tolerated and may result in suspension.

* Due to International laws, access to contact information for International users may be limited.

If you have any questions, please contact customer support

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