From collectables to cars, buy and sell all kinds of items on eBay
aAdvanced Search

SMS Alerts

Relax, we've got you covered

SMS Alerts Icon
eBay Mobile Alerts let you stay in touch and keep up to date.
 
If it's an item you are just watching, or bidding on, you can be reminded when the item is close to finishing, or find out when you have been outbid.
 
You control the alerts as well, managing when you are happy to receive them - no annoying alerts in the middle of the night if you don't want to be woken!
 
You don't have to be by your PC to bid back either. Simply reply to the message or click on the link (if available) in the message to raise your bid. Normal network rates apply.
 
Normal cost for this service is 12p (UK) / €0.20 (IE). It's a great way to try a fantastic service which could mean that you never have to loose an item again, simply because you were away from your PC at the wrong time.

If you have a problem using the SMS service you can call our helpline. The Helpline phone number is 1890 944230.
 
Terms and conditions apply - click here for more information.
Service provider: mBlox Limited, 1 Oliver’s Yard, 55 -71 City Road, London, EC1Y 1HQ
 

How to: Setup Your Account For SMS Alerts

Step1 Image Step 1: One-Time Registration
First of all you will need to opt to receive SMS alerts via eBay.co.uk. To do this click here and complete the required information. Don't forget that you can choose what hours of the day you wish to receive alerts and what sort of bid conformation you require!
Step 2: Confirm
You will then receive an SMS message. You must reply to this message to enable you to receive eBay SMS alerts in future. There is no charge for this initial process. You will receive on further message confirming that you have set up the service successfully. You only need to do this once.
Step2 Image

How to: Bid Using SMS Alerts

Step3 Image Step 1: Set an Alert
When you find an item that you want to watch, or are bidding on and what to track the process of, click on the Text Message alerts option, below 'Watch this Item' on the view item page. Clicking this will give you the option of what alerts you want to receive and when you receive them.
Step 2: Receive an Alert
Depending on the type of alert you have set (ending soon/outbid) you may receive an alert informing you of the status of that item. If you choose you can then reply to the message to rebid or click on the enclosed link (feature coming soon).
Step4 Image
Step5 Image Step 3: Bid!
To bid via text message, simply reply to the received alert with the amount. ie. 110.00 (no currency symbol needed) and the id number of the listing contained in the SMS.
Step 4: Get Confirmation
If you have chosen to do so you will then receive an alert informing you if your bid has been successful. If you haven't been successful, you can continue to bid by repeating step 3 and, if required, raising your bid.
Step6 Image

FAQ

What is eBay Mobile SMS Alerts?
eBay Mobile SMS Alerts is a premium SMS service which allows you to stay up to date with the status of the listing your are bidding on, or simply watching. You can also 'bid back', by replying to the SMS to ensure you will win whilst on the move.
   
How much does it cost?
SMS alerts cost 12p/€0.20 each to receive. Bidding via SMS will be charged at your normal network rate.
   
Text messages are inclusive in my monthly bill - will I still be charged?
Incoming eBay Alerts are premium rate messages and are not included in 'text bundles' by network operators. However, outgoing bids, should you choose to bid back, may be included in your 'bundle'. Check with your network operator for further information.
   
Will I get 'spammed' with messages as a result of signing up for the service?
You will only receive alerts that you request and these are done on an item per item basis. You can also select the times of day that you do not wish to receive an alert - but be aware this may restrict your ability to win an item!
   
I see the message contains a link, what is this?
This is a short cut link to the item you are receiving alerts about on the eBay WAP site ( click here for more info ). This will allow you to check the item description, or to bid directly through the WAP page. Data charges may apply.


About eBay | Announcements | Safety Centre | Partner Centre | VeRO Protecting IP | Policies | Feedback Forum | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time