Nectar programme terms and conditions

Nectar, the UK's largest loyalty programme, has made arrangements with eBay to offer eBay buyers the opportunity to collect Nectar points on eligible items and then convert them to an e-voucher to spend them on items that are purchased on eBay.co.uk using PayPal on check out.

The below terms apply to all eBay users who choose to participate in Nectar on eBay.

1. Collecting Nectar points

To begin collecting Nectar points with eBay you must have a Nectar card. If you don't already have one, just go here and click on Join Nectar. You must be a UK resident to register for a Nectar card and take part in the Nectar programme.

You must have an eBay.co.uk account, a Nectar account and link the two together. You can then collect Nectar points every time you buy eligible items on eBay.co.uk where the Nectar logo is displayed on the view item page and you check out using PayPal.

You will not collect Nectar points on any transactions that occurred before you linked your eBay.co.uk and Nectar accounts.

You will receive one Nectar point per £1 you spend per item up to a maximum of 5000 Nectar points. If you spend £xx.99, this will be rounded up for the purposes of collecting Nectar points. Anything less will be rounded down. As an example – if you spend £29.99, you will receive 30 Nectar points. If you spend £29.95, you will receive 29 Nectar points.

Please note that points are generally calculated per item not on the total purchase price. For example, if you purchase 3 items in a single transaction worth £4.95 each, you will receive 4 Nectar points for each item for a total of 12 Nectar points.

However, if you buy multiple quantities of the same item from the same seller, the points for those items will be calculated based on the total price. For example if you buy 2 of the same item from the same seller for £5.99 each , the points will be calculated based on a total price of £11.98, and you will receive 11 points.

Nectar points are calculated according to the actual amount spent on the item. Any amount spent on postage & packaging or any taxes not included in the item price will not be taken into consideration.

If items are bought from sellers outside the UK, payment may be subject to a conversion rate. The amount of Nectar points you can collect on such transactions will depend upon the final purchase price paid on PayPal (except any amount spent on postage & packaging or any taxes not included in the item price).Collected Nectar points will be credited to your Nectar account within 28 days of paying for an eligible item.

1.1 Refunds

If you receive a refund for any reason on the purchased items, the awarded Nectar points will be deducted from your Nectar account within 28 days of the refund. Points deductions for refunds of multiple items are calculated on the individual item price.

1.2 Bonus offers

From time to time you may see bonus points displayed on the view item page. This means that you are eligible for a Nectar bonus offer. The bonus points displayed on the view item page are accurate for the respective item only and will be subject to time restrictions.

You will collect the Nectar points and any bonus points when you checkout with PayPal using your linked eBay.co.uk and Nectar accounts.

You can collect up to 5,000 Nectar points per item. This limit also applies to bonus points promotions but is increased in line with the promotion. For example – if you purchase an item for £6,000.00 (and so would collect a maximum of 5,000 base Nectar points) and have a bonus points offer enabling you to collect double Nectar points, you will collect 10,000 Nectar points in total.

There is no cash alternative and the offer is not transferable. Points are awarded to the linked Nectar account within 28 days from the date the item is purchased.

eBay reserves the right to change or cancel any bonus offer promotions at any time, if in eBay's opinion it is necessary for it to do so.

eBay's decision is final in all cases and no communication will be entered into.

1.3 Exclusions

All items purchased in the following categories are not eligible for Nectar points on eBay.co.uk:

  1. Cars, Motorcycles and Vehicles (Parts and accessories are NOT excluded)
  2. Holidays & Travel
  3. Property
  4. Gift Vouchers & Coupons
  5. Baby Feeding: Formula

Items sold by the following sellers are not eligible for Nectar points on eBay.co.uk:

  1. Tesco outlet
  2. Genesisuk

All items purchased using Sniping tools are not eligible for Nectar points since these tools are not compatible with ebay.co.uk. If you use these tools to win an auction, the transaction will be completed on ebay.com and because of that you are not entitled to receive Nectar points.

In addition, eBay reserves the right to exclude other items, categories or sellers as may be necessary to comply with the law or its contractual obligations. Please look out for the Nectar logo on the view item page to confirm that your purchase will give you Nectar points. Please note: the Nectar logo will NOT be visible on view item page on the mobile web.

2. Converting Nectar points into eBay vouchers

To convert Nectar points into eBay vouchers (“vouchers”):

In case of lost or stolen cards, or if you don’t visit the Nectar section in My eBay more than once every 12 months, you will need to link your eBay and Nectar accounts and follow the process detailed above again to allow you to spend your points.

2.1 Using your eBay voucher

A minimum £10 total purchase price is required (including the cost of postage & packaging) to be able to apply (use or redeem) your vouchers on eBay.co.uk. You can use your vouchers to make a purchase across all of eBay.co.uk.

You must use PayPal at checkout to be able to use your voucher on eBay.co.uk.

Vouchers cannot be converted back into Nectar points, and cannot be cancelled once they are issued.

You can use more than one voucher at checkout.

You can only convert Nectar points into vouchers on desktop.

2.2 Refunds:

2.3 Expiry date

Please note that vouchers will expire one year after the date they were issued. You can view the expiry date of all your vouchers by viewing the Nectar section in My eBay.

3. eBay rights and liabilities

eBay reserves the right to withdraw at any time any Nectar points or eBay vouchers that were granted:

eBay reserves the right any time to:

eBay reserves the right to withdraw offering you the opportunity to convert Nectar points into eBay vouchers upon 30 days’ notice. In the event that eBay withdraws this feature, any Nectar points that have already been converted into eBay vouchers shall remain valid until their expiry date.

eBay shall not be liable, in contract or tort (including negligence) or breach of statutory duty or in any other way, for any loss or damage howsoever arising suffered by the use of Nectar on eBay. Nothing in these terms shall limit eBay's liability for death, personal injury or fraud.

4. General

You cannot collect or spend Nectar points on eBay.co.uk when using Guest checkout.