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PayPal Free Listing Day - FAQs

What is the PayPal Free Listing Day promotion?
The PayPal Free Listing Day promotion allows sellers to get credit for eBay basic listing fees when they offer PayPal to their buyers as a payment option in their listing. Please note, unlike previous PayPal promotions, the transaction does not have to be completed with PayPal to qualify.

Basic eBay Listings Fees will be credited for all items listed on eBay.co.uk on 23 October 2003, between 00:00:01 BST and 23:59:59 BST.

Who can participate?
Any seller in good standing with both PayPal and eBay who lists on eBay.co.uk on 23 October 2003 can participate in this promotion.

Which fees will be credited?
Only eBay basic listing fees will be credited. PayPal fees and all other eBay fees including optional feature fees such as Gallery, Bold, Reserve Price, Featured, Buy It Now, or Final Value fees still apply.

How do I select PayPal on the Sell Your Item form?
Under the Payments and Postage section, simply select the PayPal preference and enter an email address that is associated with your PayPal account in the space provided.

What if I don't have a PayPal account?
It's easy to sign up. Just go to https://www.paypal.co.uk for more information or to get started.

I've never used eBay before. How do I start?
eBay has lots of information to help you buy and sell successfully online. Whether you're just getting started or looking for more advanced tips, eBay Explained has all your answers.

Are scheduled listings included in the promotion?
Yes, previously scheduled listings that go live on 23 October 2003 are eligible for basic listing fee credits as long as sellers offer PayPal as a payment option. Scheduled listings that are submitted but not scheduled to go live on 23 October 2003 will NOT be eligible for credit.

Can I participate in both the Free Listing Day promotion and the Winter Windfall promotion?
Yes. To qualify for the Winter Windfall promotion, you need to ensure that your buyer pays you from their PayPal account, whereas you can qualify for the Free Listing Day simply by offering PayPal as a payment option in your listing. For further information on the Winter Windfall promotion, click here.

Which fees are credited if I list an item in more than one category?
As long as all your listings are made on 23 October 2003, between 00:00:01 BST and 23:59:59 BST, each of your basic listing fees will be credited, no matter how many categories your item is listed in.

Are eBay Shops listings included in the promotion?
Yes.

Are multiple item listings included?
Yes; as long as the promotion terms are satisfied, you will receive credit for your eligible multiple item transactions.

Will I receive listing fee credits if I list with Turbo Lister, Selling Manager, or other bulk listing tools?
Yes.

I don't live in the UK. Can I still participate in this promotion?
Yes, as long as you list on eBay.co.uk and satisfy the other promotion terms, you can participate in this promotion.

When will the fees be credited?
Fees will be credited to your eBay accounts by 20 November 2003.

How will the listing fee credits appear in my eBay account?
The credits will appear on your eBay Account Status page by 20 November 2003, under the credit type 'PayPal Free Listing Day Listing Fee Credit'.

Am I responsible for paying my entire eBay invoice amount prior to receiving my PayPal Free Listing Day listing fee credits?
Yes. Even though you may be eligible to receive the listing fee credits, you are still responsible for paying your current eBay invoice amount in full. Failure to do so may result in your account being placed on hold for non-payment. Your Free Listing Day listing fee credits will be applied to your account by 20 November 2003, and will be reflected in your following eBay invoice.

I still have questions. Who should I contact?
You can contact us by email at uksupport@paypal.com or by phone (national rates apply) on 0870 730 7191. If dialing from abroad, dial the international code + 44 870 730 7191.


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